Top Tech Jobs & Startup Jobs in NYC, NY

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

Leads product strategy for Capital One’s Consumer and Developer Experience organization. Partners with senior leaders on strategic questions, owns priority initiatives such as AI transformation, conducts analytics and market assessments, sets long-term product innovation vision, and collaborates with engineering on prototypes. Builds stakeholder relationships, develops strategic capabilities and training, and promotes AI-enabled efficiency improvements. Requires strong strategy, quantitative analysis, product orientation, communication, judgment, and cross-functional leadership skills.

Manage enterprise procurement contracting processes, controls, systems, templates, playbooks, and training materials. Partner with legal, business stakeholders, and supplier management teams to maintain contracting standards, improve efficiency, manage risk, and implement policy, system, and template changes through effective change management. Lead contract drafting, evaluation, negotiation, execution, and process improvement across a fast-paced procurement function.

Analyze payment, lending, marketing, and credit-risk data to identify business opportunities, build strategic recommendations, develop and monitor statistical models, and support product and pricing decisions. Partner with IT, Sales, Operations, Finance, and other teams to implement solutions, improve performance, and drive profitability. The role requires strong quantitative reasoning, business judgment, communication, leadership, and execution skills in a fast-paced environment.

Leads data analytics and business intelligence strategy, mining large datasets, building and validating models, improving processes and reporting, evaluating products and initiatives, and consulting on data systems. Manages and mentors junior analysts, collaborates across business units, and oversees projects from inception through completion. The role requires advanced analytical, programming, communication, leadership, and problem-solving skills.

Provides senior administrative support to multiple executives by managing complex calendars, coordinating meetings and events, arranging travel, preparing expense reports, drafting business communications, and handling general administrative tasks. The role requires strong organization, adaptability, problem-solving, communication, proofreading, and relationship-building skills in a fast-paced environment.

Lead the design, development, deployment, and operation of machine learning systems at scale. Responsibilities include building and validating models, creating optimized data pipelines, automating testing and deployment, monitoring and retraining production models, designing cloud-based ML architectures, and applying responsible AI, governance, security, and explainability practices. The role also involves technical leadership, cross-functional Agile collaboration, and mentoring or leading teams developing production ML solutions.

Lead product strategy and modernization for bank fraud prevention and servicing workflows. Own back-office automation, intelligent agentic AI guidance, API-first capabilities, and legacy ecosystem transformation. Drive customer trust, associate experience, operational efficiency, fraud-risk reduction, and scalable servicing across millions of banking relationships while aligning cross-functional teams and translating business strategy into digital products.

Lead product strategy and delivery for personal loan disbursements on Capital One’s payments platform. Own the capabilities roadmap, integrate Discover Personal Loans, balance near-term integration needs with long-term vision, and drive customer and business value through cross-functional leadership, technology-driven solutions, and resilient digital payment experiences.

Leads product strategy and a product management team for enterprise AI/ML and machine learning platforms. Defines Generative AI and ML platform vision, evolves capabilities for data scientists and software developers, drives platform adoption, and partners with adjacent platform leaders on an integrated ecosystem. The role requires deep technical expertise in AI/ML infrastructure, Generative and Agentic AI, cloud and open-source technologies, people leadership, and AI risk management.