Top Tech Jobs & Startup Jobs in NYC, NY

Lead design, implement, and maintain Salesforce and Zuora CPQ/Billing solutions across lead-to-quote and quote-to-revenue processes. Run discovery and design sessions, develop Apex and declarative Salesforce solutions, configure Zuora product catalog and subscription workflows, integrate systems, lead UAT, train users, and mentor team members while collaborating with Sales, Legal, Finance, and Ops.

The staff software engineer will lead technical design, develop AWS microservices and automation solutions, and mentor team members.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

Provide high-volume support to SMB merchants using PaySimple: troubleshoot transactions, chargebacks, fraud alerts, and funding issues; onboard and educate merchants on platform features and PCI best practices; identify at-risk accounts to reduce churn; escalate complex compliance or risk cases; maintain accurate CRM records; and stay current on payment regulations and industry trends.

Manage trial customers end-to-end to drive trial-to-paid conversions. Provide product guidance, demos, training, and sales workflow support (estimates, contracts, payments). Prioritize high-volume outreach, identify customer needs, increase feature adoption, and partner cross-functionally to improve activation and retention metrics.

Lead Joists new customer acquisition strategy and execution across Web, iOS, and Android. Own multi-million paid media budget, forecasting, channel orchestration, experimentation roadmap, and measurement. Partner with paid media, SEO, analytics, product marketing, and lifecycle teams to optimize CAC, conversions, and growth performance, and report results to senior leadership.

Manage and retain existing DrChrono customer accounts by serving as primary point of contact, resolving issues, scheduling check-ins, onboarding and training clients, identifying product opportunities, escalating bugs, and educating customers about new offerings to prevent churn and optimize account usage.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Primary GTM-dedicated Salesforce Administrator owning day-to-day Salesforce configuration, reporting, integrations (HubSpot/Marketo), data quality, SLA-driven ticket resolution, and documentation. Partner with RevOps/BizOps on complex changes, UAT, and AI/tool integrations to support commercial teams.

Manage a portfolio of SMB accounts for EverCommerce Payments, driving adoption of payment solutions, scaling playbooks, identifying upsell opportunities, and providing consultative guidance to reduce churn and grow revenue. Work with multi-location accounts, partners, and integrations while analyzing data to inform recommendations.