Top Tech Jobs & Startup Jobs in NYC, NY

Administer and govern access to the Genesys Cloud CX platform, including user provisioning, roles, permissions, groups, queues, authentication, and access reviews. Support IAM integrations, SSO, MFA, audits, compliance reporting, troubleshooting, platform enhancements, and governance documentation. Partner with security, compliance, operations, and technology teams to maintain secure, compliant, and effective contact center operations.

Leads and coaches a complex Agile Release Train supporting multiple Scrum teams. Facilitates PI Planning, Scrum of Scrums, system demos, and Inspect and Adapt workshops; manages dependencies, risks, impediments, metrics, and continuous improvement initiatives. Partners with business, product, technology, and executive stakeholders to align strategic objectives with delivery, improve predictability, mature value streams, and promote SAFe practices, engineering excellence, and quality across enterprise programs.

Designs, builds, maintains, and optimizes scalable data pipelines and ETL/ELT workflows using Azure Databricks, SAS, SSIS, SQL, Python, and Spark. Integrates data from internal and external sources, improves performance and reliability, troubleshoots complex processing issues, and supports cloud-based data platform architecture. Collaborates with engineering, analytics, product management, SRE, and other stakeholders to deliver high-quality data solutions.

Develop autonomous AI agents capable of goal setting, decomposition, planning, tool use, memory, and long-horizon execution. Build evaluation frameworks for alignment, reliability, and safety; identify goal misalignment and undesirable behaviors; and integrate agent systems with APIs, databases, search engines, and other tools. Responsibilities include designing production-ready machine learning systems, collaborating across teams, and advancing agent autonomy through planning, causal reasoning, model-based reinforcement learning, and language modeling.

Develop, test, deploy, and maintain secure front-end and back-end applications supporting cybersecurity and identity access management initiatives. Participate in the full software development lifecycle, troubleshoot issues, perform code reviews, document solutions, and collaborate with cross-functional teams in an Agile environment. The role contributes to scalable software solutions and continuous improvement while supporting production applications.

Owns Workday Talent and Performance configuration, including requirements gathering, solution design, testing, implementation, governance, troubleshooting, and optimization. Partners with HR, technology, integration, and business stakeholders to deliver scalable solutions across performance management, goals, feedback, talent reviews, succession planning, and skills. Provides Tier 3 production support, evaluates new Workday functionality, supports releases and integrations, and drives continuous improvement. This is an independent, fully remote contributor role.

Leads enterprise process improvement and operational initiatives for Humana’s Consumer Products Enablement and Solutions team. Responsibilities include evaluating and standardizing processes, coordinating cross-functional workstreams, maintaining project plans and governance documentation, managing risks and issues, preparing executive reporting, facilitating governance routines, and supporting operational readiness and change adoption. The role requires strong stakeholder coordination, process documentation, continuous improvement, and accountability skills across regulated healthcare operations.

Leads Humana’s EHR data acquisition portfolio, including strategy, investment planning, roadmap governance, interoperability capabilities, and product team leadership. Oversees products for medical records, supplemental clinical data, appointment data, and ADT feeds. Partners with vendors, technology teams, and business stakeholders to expand clinical data access, monitor portfolio performance, develop product talent, and provide executive recommendations. Requires extensive product management and people leadership experience, healthcare interoperability knowledge, and strong stakeholder communication skills.

Owns strategy, roadmaps, KPIs, investment recommendations, and performance for provider-facing workflow products delivered through EHR platforms. The role drives product adoption, growth, and business outcomes by analyzing market trends, customer needs, competitive opportunities, and performance data. Responsibilities include prioritizing enhancements, partnering with product owners, technology and implementation teams, EHR vendors, and business stakeholders, and presenting strategy and results to leadership.

Leads financial analysis, forecasting, reporting, dashboards, and performance improvement for Medicare Advantage markets. Partners with Corporate Finance and cross-functional teams on accruals, variance analysis, financial close, bid strategy, plan design, and competitive analysis. Translates complex data into actionable recommendations for regional operations leaders, improves reporting automation and scalability, presents insights to diverse audiences, and coaches one direct report.