Top Tech Jobs & Startup Jobs in NYC, NY

Develop and optimize UE Layer 2 and Layer 3 protocol stack (MAC, RLC, PDCP, RRC, NAS) for LTE and 5G NR. Implement 3GPP features, debug with protocol analyzers, integrate with PHY/L1, run functional and performance tests using UE simulators and network emulators, and ensure operator compliance.

Design, develop, and optimize platform-level embedded software and reusable frameworks for telecom products (including 5G). Collaborate across systems teams, perform architecture and code reviews, support integrations with customers/partners, and mentor engineers while ensuring performance, scalability, and reliability on heterogeneous processors.

Leads the long-term hardware product roadmap for DC switching products, translating customer and market needs into product requirements and strategy. Collaborates with engineering, product marketing, procurement, sales, and executive teams to deliver initiatives, competitive positioning, customer collateral, and go-to-market activities. Manages and mentors hardware product managers while ensuring alignment with business objectives.

Leads end-to-end customer success programs and operational services for hyperscale customers. Manages cross-functional global teams, technical escalations, deployments, upgrades, quality initiatives, risks, budgets, contracts, schedules, and customer communications. Coordinates engineering, support, product, quality, supply chain, logistics, sales, and account teams to resolve issues, improve reliability, meet contractual commitments, and drive customer satisfaction and commercial performance.

Provide 24/7 technical support for network management system products, troubleshoot and resolve customer issues, manage outages, perform corrective and preventive maintenance, document incidents and root causes, and coordinate escalations with higher-level support and product teams. The role also maintains Salesforce records, supports knowledge management, communicates recovery risks, and builds customer relationships while meeting service-level agreements.

Manages complex customer projects and programs from initiation through delivery, care, and closure. Responsibilities include planning, change and risk management, contract and financial oversight, quality control, stakeholder communication, customer relationship management, team leadership, operational handoffs, KPI reporting, and identifying opportunities for contract expansion and renewal.

Sustain and improve PIC wafer fabrication through metrology, process characterization, defect analysis, and process control. Develop and maintain metrology recipes, sampling plans, and inline monitoring strategies; analyze data and SPC excursions; support failure analysis, equipment qualification, troubleshooting, documentation, operator training, technology transfers, and production ramps. Collaborate with process integration, manufacturing, equipment engineering, R&D, operations, and external analysis teams to improve yield, quality, and manufacturing performance.

Support digital hardware specification, design, and implementation, including ASIC physical design, build-controlled releases, hardware and software evolution, documentation, change control, quality standards, and troubleshooting. Improve processes and tools, provide technical guidance, manage project resources, and collaborate with customers on technical requirements. Required expertise includes CMOS technology, physical design flows, EDA tools, scripting, timing and power analysis, Verilog HDL, third-party IP integration, and advanced process nodes.

Provides technical cybersecurity compliance and risk assessment support for product vulnerabilities, CVEs, security incidents, and remediation activities. Evaluates customer and regulatory impact, supports National Security Agreement reviews, assists with government notifications and audits, and maintains technical compliance documentation. Acts as a liaison between Product Security, Engineering, Vulnerability Management, and the National Security Office while translating complex technical information into actionable business and regulatory assessments.

Design, simulate, analyze, and productionize high-speed analog and mixed-signal circuits, including ADCs, DACs, PLLs, and SERDES in advanced CMOS technologies. Develop optimized layout floor plans, guide layout engineers, evaluate topology trade-offs, create analog testing plans, and collaborate with process and test engineering teams to characterize products. Support design methodologies, release flows, behavioral modeling, and circuit analysis.