Sales operations analyst role with a standard Monday–Friday office schedule. The posting provides limited job-specific responsibilities, lists an estimated annual salary of $180,000–$200,000, and notes eligibility for a performance-based variable bonus and comprehensive benefits.

Manage inside sales and customer success for service products across the Canada territory. Sell warranty extensions, maintenance contracts, qualifications, and renewals; acquire and consult with customers; negotiate contracts; track opportunities; prepare sales forecasts; and maintain customer relationships. Use SAP, Cloud for Service, and Salesforce to create quotes and record sales activity. Travel to customer locations up to 25%, including overnight travel.

Responsible for consultative sales of clinical research services, developing client proposals, ensuring client satisfaction, and managing executive-level relationships in the pharmaceutical sector.