Top Tech Jobs & Startup Jobs in NYC, NY

Leads payer back-office strategy, technology, and operations consulting engagements in the health services sector. Manages client accounts, supervises teams, analyzes complex business problems, and drives payer modernization, process optimization, change management, and operational transformation. Develops client relationships, oversees project resources and logistics, coaches team members, and ensures high-quality service delivery and continuous improvement.

Leads payer healthcare data science and operations consulting initiatives, using business analytics to improve payer processes and performance. Manages teams, client relationships, project resources, strategic planning, process optimization, quality standards, and operational transformation. Coaches junior staff, promotes innovative technologies, and identifies opportunities to enhance operational excellence and business outcomes.

Leads consulting engagements implementing Contract Lifecycle Management technology solutions. Analyzes client needs, configures systems, manages implementation timelines, validates outcomes, delivers training, and drives process optimization. Directs and coaches teams, builds stakeholder relationships, supports digital strategy adoption, and applies AI-enabled approaches to improve contract management processes and operational efficiency.

Lead customer experience and contact center transformation projects, strengthen client relationships, mentor junior staff, improve processes, develop omnichannel strategies, and use diagnostic and performance data to guide strategic decisions. The role requires consulting or contact center operations experience and knowledge of CCaaS, AI, automation, customer service measurement, and digital transformation.

Supports payer modernization and health services consulting engagements by analyzing operational challenges, optimizing processes, applying business analytics, engaging stakeholders, implementing quality standards, and guiding transformation initiatives. Develops operational support frameworks, conducts market research, manages change, and advises clients on improving service delivery and business performance while mentoring junior team members.

Leads contract lifecycle management technology projects and client engagements, guiding strategic planning, system configuration, integrations, and AI-enabled contract solutions. Manages teams, coaches staff, develops client recommendations, builds consensus, and drives process optimization and innovation. The role also includes account management, stakeholder communication, governance, and ensuring project quality and client outcomes.

Provides consulting services for contract lifecycle management technology implementations. Analyzes client needs, configures and integrates business applications, develops strategic recommendations, trains clients, and supports software adoption. Guides teams through contract management technology deployments, optimizes processes, applies AI and digital strategies, manages client relationships, and contributes to project delivery and modernization initiatives.

Leads service and support strategy consulting engagements, analyzing client needs, designing customer journey maps, developing customer-centric solutions, and improving customer engagement and retention. Manages project planning, budgets, execution, and completion while leading, coaching, and mentoring teams. Uses customer data, surveys, analytics, AI collaboration, and digital tools to identify growth opportunities and enhance service delivery.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Leads strategic contact center transformation initiatives, customer experience improvements, business development, and client engagements. Oversees multiple projects, develops customer value propositions, analyzes customer journeys, optimizes CRM and retention strategies, and applies AI and digital tools to improve service excellence. Builds stakeholder relationships, drives process improvement and experimentation, collaborates across teams, and mentors emerging leaders while maintaining executive-level client relationships.