Top Tech Jobs & Startup Jobs in NYC, NY

The Search Engineer maintains and enhances enterprise search platforms and indexing pipelines, ensures reliability of search services, and manages operational tasks including troubleshooting and performance optimization.

Analyze and troubleshoot proprietary CRM software issues using SQL and web tools; recommend code fixes and design input; investigate defects and performance problems; evaluate enhancement requests; document root cause analysis; coach helpdesk staff and coordinate fixes and testing with development and QA teams.

Design, develop, configure, and support ServiceNow solutions (ITSM, Discovery, CMDB, ITOM). Build custom workflows, integrations (REST/SOAP), catalog items, and orchestrations. Troubleshoot, prototype, migrate data, follow documentation and configuration management, and collaborate with stakeholders in an Agile environment to deliver end-user centric IT service automation.

Lead design, development, and continuous improvement of an enterprise ServiceNow platform across ITSM, ITOM, ITAM, CMDB, HAM, CSM, and HRSD. Provide technical leadership, gather requirements, create architecture and SOPs, develop custom scoped apps, implement integrations and automation (Flow Designer), support Agile ceremonies, and mentor junior developers while ensuring security and ServiceNow best practices.

Build, automate, and sustain secure CI/CD pipelines and hardened Kubernetes environments for DoD/Navy contexts. Automate security artifacts (SBOM, CVE scanning), enforce DISA STIG compliance, enable GitOps/IaC practices, support ATO evidence automation, and embed security in development. Contribute to feature code when needed and maintain version-controlled operational documentation.