Top Tech Jobs & Startup Jobs in NYC, NY

Responsible for the success of deploying Workday solutions to customers, ensuring satisfaction, driving adoption, and managing executive relationships, with a focus on customer retention.

Design, map, transform, and migrate customer data into Workday. Lead data requirements sessions, perform ETL/SQL-based conversions, reconcile datasets, support full lifecycle implementations, and help deploy data solutions using modern data tools and AI integrations.

Lead and deliver Workday HCM implementations: gather requirements, configure modules, build prototypes, support testing and data conversion, assist integrations, mentor consultants, and ensure customers adopt Workday solutions.

Lead professional services business development for Workday platform in the Medium Enterprise segment. Partner with account teams to craft deployment strategies, build proposals and project plans, position Workday SaaS value, negotiate services agreements, manage pipeline and forecasts, cultivate partner relationships, and support customer onboarding and training. Drive services-led subscription sales and ensure successful project delivery.

Drive strategic customer engagement for the oCHRO platform: proactively advocate for customers and product, support strategic renewals, expand customer references, communicate product strategy, inform roadmap through initiatives, and collaborate across HR product suites. Requires Workday product knowledge and periodic NYC travel.

Lead end-to-end, multi-phase implementations for medium to large enterprise customers. Own project and program delivery, scope, timeline, budget, risks, and cross-functional coordination. Engage senior stakeholders, define and track success metrics, drive adoption and expansion, translate business requirements into scalable solutions, and provide strategic change management and solution guidance.

Lead, coach, and mentor a field sales team of Senior Account Executives to drive new enterprise business. Orchestrate complex sales cycles using pre-sales, value management, bid management, inside sales, marketing and sales support. Position Workday as the cloud ERP partner of choice, manage forecasting and business modeling, cultivate partner relationships, and hit revenue/quota targets.

Lead strategic success and adoption for a portfolio of higher-education and government Workday customers. Build C-level relationships, drive deployment and post-production adoption, position upsell opportunities, create Success Plans, resolve escalations, and coordinate internal and partner teams to ensure customer satisfaction, subscription retention, and revenue growth. Advocate product value, guide complex multi-institution deployments, and enable customer self-sufficiency.

Senior presales role driving planning solution strategy for large enterprises. Lead executive discovery, design tailored demos, articulate value of Workday Adaptive Planning and AI-enabled forecasting, support sales motions (RFPs, workshops, POCs), mentor peers, and travel up to 50% to engage customers and represent Workday at events.

Lead and oversee a portfolio of Workday deployments for State & Local Government: manage budget, timeline, scope, risks, staffing and governance; act as executive advisor; support sales and change orders; drive consistency and mentoring across projects; ensure service delivery and customer success. Travel ~50%+.