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Lead automation and optimization of Filevine's data platform: performance tune MSSQL/Postgres, optimize Snowflake, provision infrastructure with Terraform/AWS, run stateful containers on Kubernetes, integrate AI/LLM and MCP for operational automation, manage CI/CD, capacity planning, documentation, and serve in 24/7 on-call rotation.

The Senior Technical Product Manager will lead Filevine's site reliability strategy and execution, oversee DevOps and SRE teams, and drive improvements in platform reliability, uptime, and incident prevention.

The role involves leading and mentoring an engineering team, ensuring sustainable delivery, and collaborating with product and engineering teams to enhance system reliability and project execution.

The Senior Software Development Engineer will develop applications using modern programming languages, provide leadership and mentoring, ensure software quality, and lead software improvement initiatives.

The role requires developing scalable frontend components for a new application, ensuring high-quality releases while collaborating with engineering and QA teams.

The Customer Operations Manager will lead a team overseeing customer accounts, ensuring adoption and satisfaction with Filevine's tools, while collaborating cross-functionally and managing support issues.

As a Site Reliability Engineer, you'll develop autonomous systems, improve CI/CD pipelines, mentor junior engineers, and ensure software reliability and security in a 24/7 environment.

Drive adoption, retention, and satisfaction for Depositions by Filevine. Monitor customer health and usage, prepare reports and business reviews, support cross-functional GTM efforts, and assist with onboarding, training, and enablement to ensure long-term customer value.

Provide end-to-end customer support for deposition workflows, manage account and data accuracy, run voice-of-customer feedback processes, troubleshoot issues across systems, and collaborate with Product and Engineering to improve SaaS operations and customer experience.

The Lead Architect will design and oversee development of production systems, facilitate design sessions, mentor teams, and optimize cloud infrastructure at Filevine.