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As an Operations Associate, you'll support insurance credentialing processes, automate workflows, analyze data, and collaborate across teams to enhance operations at Grow Therapy.

The Billing Support Specialist role involves troubleshooting billing issues, educating customers about the platform, and ensuring effective communication with clients and therapists.

Lead a team managing credentialing and enrollment processes, focusing on workflow improvements, operational efficiency, and strategic project management in healthcare.

Conduct empathetic outreach (phone, SMS, email) to re-engage prospective and early-stage clients, coach them through care decisions, document interactions in Intercom, partner with internal teams to resolve issues, and identify trends to improve the client experience.

As a Credits Specialist II, you will research overpayments, manage refunds, ensure compliance with regulations, and maintain accurate records.

The Operations Associate will coordinate between Credentialing Operations and Payor Partnerships, translating payor requirements into operational strategies and managing stakeholder communications. Responsibilities include handling new payor launches and operational workflows for credentialing and enrollment.

The Operations Associate, Payor Launch will manage workflows, analyze data for decision-making, monitor payor launches, and collaborate cross-functionally to improve processes.