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As Chief of Staff, partner with the CEO to lead strategic initiatives, ensure alignment across the organization, and manage key business processes in a dynamic environment.

Lead customer adoption projects for Diligent's GRC solutions, managing project lifecycles, requirements, design, training, change management, and team resources. Serve as trusted advisor on Entity & Subsidiary Management, support pre-sales activities, drive product expansion, mentor project staff, and partner with Customer Success and Account teams to increase adoption and deliver successful enterprise implementations.

Lead development and execution of technology partnership strategy, manage strategic ISV and platform relationships, coordinate product and engineering integrations, drive joint go-to-market and co-marketing, define partnership KPIs, and ensure scalable, secure integrations that accelerate product roadmap and revenue.

Drive adoption, retention, and expansion for key accounts by advising on configuration, customization, and optimization of the GRC platform. Assess client GRC needs, recommend tailored solutions, support roadmap and governance implementations, identify at-risk clients, increase usage, and partner with Product, Support, and Sales to improve the platform. Monitor industry and regulatory trends and share subject-matter insights.

This role involves building end-to-end prototypes, working with customers to identify needs, and representing the company in executive meetings. You'll collaborate cross-functionally to shape product direction based on customer insights and provide technical guidance on integrations and cloud deployments.

The Director of Engineering Operations will enhance operational effectiveness, drive data-driven decision making, and oversee engineering initiatives to ensure predictable delivery at scale.

Support CEO Office strategic and operational initiatives with focus on governance, ESG reporting, and AI transformation. Track cross-functional workstreams, document and improve governance processes, identify automation and AI opportunities, prepare leadership materials, and maintain momentum on OKRs and priorities while coordinating stakeholders and surfacing risks and dependencies.

Lead development and ownership of marketing and corporate web properties: build responsive, CMS-driven templates and components, set development standards (performance, accessibility, SEO, analytics), partner with cross-functional teams and agencies, improve site performance and conversion, and mentor developers to reduce technical debt and increase maintainability.