Top Tech Jobs & Startup Jobs in NYC, NY

Manage and coach a Tech Support team delivering front-line and remote end-user support across Windows and macOS environments. Maintain SLAs/OLAs/KPIs, handle escalations, perform technical troubleshooting (hardware, software, networking, AV/conferencing), manage scheduling and rotations, and ensure adherence to IT processes and ServiceNow/ITSM workflows.

Design and optimize e-commerce experiences for artists, focusing on user experience, collaboration with developers, and utilizing analytics to enhance performance.

The Digital Brand Designer develops and executes Famehouse's brand across digital platforms, ensuring consistency in visual identity and partnering with teams to translate business objectives into cohesive brand experiences.

The Director of Digital Marketing leads the execution of high-impact digital campaigns, manages key platform relationships, and drives audience growth and monetization for music catalogs.

Manage and execute eCommerce campaigns by coordinating with teams, developing timelines, approving assets, and managing inventory for artist merchandise.

Manage end-to-end production order execution and tracking across vendors, production, and fulfillment. Maintain ERP updates, inspect shipments, coordinate with vendors/3PL and finance, drive on-time delivery KPIs, and provide reporting and administrative support.

Develop and execute catalog marketing plans for actively signed artists, manage timelines and cross-team coordination, run digital and ecommerce campaigns, leverage data and DSP/CRM insights to drive audience growth and revenue, and support product/commercial planning tied to releases, tours, and cultural moments.

The Director oversees day-to-day management of Universal Records’ distributed repertoire, driving commercial strategy and operational excellence, while serving as a liaison between Universal Records and Virgin Music Group.

Lead new business development for brand partnerships by building and converting a qualified pipeline, developing strategic music-marketing solutions and pitches, collaborating across global teams, and managing/mentoring a New Business team to drive long-term revenue through integrated digital, social, experiential, and consultancy programs.

This role leads CRM efforts for UMG artists, focusing on audience development through data-driven marketing campaigns, team management, and cross-functional collaboration.