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Investigate and resolve complex specialty claims (environmental, asbestos, toxic tort, sexual molestation), manage claim lifecycle, perform coverage and liability analysis, negotiate settlements, mentor others, collaborate with legal, underwriting and actuarial teams, and provide strategic oversight for high-severity, multi-party losses.

Provide process improvement expertise across business and system processes: analyze, design, implement, and operate workflows; manage process tools and vendors; lead cross-functional initiatives; mentor others; build business cases and deliver measurable improvements from concept through implementation.

As a Senior Claims Consultant, you will investigate, evaluate, and resolve insurance claims, ensuring satisfaction while navigating complex legal liabilities.

The Technical Director leads claims coverage and strategy for Commercial, E&S, and Specialty claims, providing technical oversight and operational support while developing training and strategic responses to legal matters.