Lead and develop a team of Technical Account Managers to drive technical adoption, monitor customer health, mitigate risk, and support renewals and expansion. Implement best practices, collaborate cross-functionally on escalations, report on team and customer metrics, and participate in executive-level technical discussions for strategic accounts.

Lead and coach a regional SLED field sales organization in the Northeast to grow revenue, expand market share, develop key customer and partner relationships, and close strategic deals. Build and execute territory and demand-generation plans, partner with cross-functional teams, and maintain competitive and industry knowledge.

Manage and close subscription renewals with enterprise customers, forecast via Salesforce and Excel, meet renewal quotas, coordinate internal resources, maintain executive relationships, resolve customer issues, research account structures, and prepare customer quotes.