Top Tech Jobs & Startup Jobs in NYC, NY

Provides frontline clinical customer support for PACS products, troubleshoots application and product issues, manages escalations, coordinates cross-functional resolution, and conducts root cause analysis. Delivers clinical education and training to customers and internal teams, documents corrective actions, monitors quality and safety concerns, and recommends improvements. Requires PACS, healthcare technical support, or radiology experience; strong hospital workflow knowledge; and familiarity with DICOM, HL7, and Vue PACS.

Leads complex enterprise radiology product deployment projects from planning through implementation. Responsibilities include managing scope, budgets, timelines, risks, dependencies, customer relationships, cross-functional teams, technical integrations, onboarding, and regulatory requirements. The role advises customers, resolves complex issues, supports presales, tracks performance, and drives continuous improvement. Healthcare IT, radiology or cardiology informatics experience and knowledge of DICOM, HL7, and clinical workflows are required.

Manages complex customer-facing cloud and PACS projects from initiation through closeout. Responsibilities include project planning, budgeting, scheduling, risk mitigation, stakeholder communication, team leadership, customer-site implementation, regulatory compliance, change management, KPI oversight, and continuous process improvement.

Leads Customer Project Managers and complex healthcare imaging installations across the East Zone. Oversees project portfolios, planning, resources, budgets, forecasts, inventory, schedules, revenue realization, risk escalation, compliance, and customer relationships. Drives continuous improvement through KPI reviews and cross-functional collaboration with Sales, Service, Supply Chain, hospitals, contractors, and facilities teams. Requires substantial leadership experience, healthcare technology familiarity, business acumen, and approximately 20% regional travel.

Provides clinical consulting throughout the Vue PACS sales and implementation lifecycle. Assesses healthcare workflows, delivers product demonstrations, recommends tailored solutions, supports deployment, trains healthcare professionals, and resolves implementation challenges. Builds customer and cross-functional relationships, gathers product feedback, and promotes adoption and customer success. This field role requires up to 70% air travel.

Provide first-line technical support for hospital PACS environments, troubleshooting customer issues, managing and documenting service requests, escalating complex problems, and ensuring regulatory compliance. Collaborate with senior engineers and cross-functional teams, communicate resolutions, maintain technical expertise, support installations and repairs, analyze root causes, and monitor service performance. This field-based role supports mission-critical healthcare technology customers across New England.

Represents the InCourage airway clearance therapy device to pulmonologists and healthcare teams. Manages a territory through outside sales, account management, new business development, product demonstrations, clinical education, and physician presentations. Educates providers on insurance coverage criteria, obtains medical documentation, analyzes data to prioritize healthcare teams, and manages sales routing and pipeline growth. This field-based role requires extensive territory travel, relationship building, independent work, and strong communication skills.