Top Tech Jobs & Startup Jobs in NYC, NY

Leads customer-facing healthcare IT implementation projects for cardiology informatics solutions from initiation through go-live and transition to support. Manages scope, schedules, budgets, risks, deliverables, resources, stakeholder communications, configuration, testing, training, cutover, and issue resolution. Coordinates Philips and customer teams while supporting clinical workflow alignment, infrastructure readiness, networking, virtual environments, and DICOM/HL7 integrations. Drives customer satisfaction, implementation quality, continuous improvement, and successful delivery outcomes.

Lead Level 3 VUE PACS support experts, resolve complex customer escalations, conduct advanced troubleshooting and root cause analysis, and improve support quality and reliability. Partner with R&D, Service, Sales, and customers to resolve issues. Coach and develop the support team, improve resolution times, reduce unnecessary escalations, strengthen documentation and knowledge sharing, and apply AI tools to diagnostics and product reliability.

Lead strategy and operations for a large commercial events portfolio (internal meetings, medical education, tradeshows). Build data-driven investment and measurement systems, manage P&L influence, coach an 11-person events team, collaborate with marketing, sales, medical education and finance, and travel to priority events as needed.

Represents the InCourage airway clearance therapy device to pulmonologists and healthcare teams. Manages a territory through outside sales, account management, new business development, product demonstrations, clinical education, and physician presentations. Educates providers on insurance coverage criteria, obtains medical documentation, analyzes data to prioritize healthcare teams, and manages sales routing and pipeline growth. This field-based role requires extensive territory travel, relationship building, independent work, and strong communication skills.

Responsible for developing sales plans, forecasting sales, maintaining customer relationships, and ensuring satisfaction post-sale with the General Imaging Ultrasound products.