Top Tech Jobs & Startup Jobs in NYC, NY

Manages strategic enterprise accounts by retaining clients, driving renewals and expansion sales, increasing solution adoption, and generating revenue growth. Builds executive relationships, develops account plans, leads via influence, monitors satisfaction, and serves as a trusted advisor. The role requires expertise in benefits administration, SaaS, strategic selling, proposal management, and complex client communication. This is a fully remote U.S.-based position with base salary plus variable compensation.

Supports implementation and administration of the Benefitfocus eExchange Platform for health plan clients. Configures solutions, manages testing, troubleshoots enrollment data exchange issues, facilitates implementation and renewal meetings, and provides consultative customer guidance. Partners with clients, brokers, employers, health plans, operations, HR, and engineering teams to resolve issues, manage projects, maintain enrollment file exchanges, and deliver high-quality service.

Leads end-to-end technical service delivery for assigned client accounts, serving as the primary technical subject matter expert. Coordinates internal teams and vendors, monitors SLA and service performance, resolves risks and delivery issues, drives continuous improvement, and supports client outcomes throughout the engagement lifecycle. Provides technical guidance and training while ensuring solutions meet client needs and contractual commitments.

Leads the enterprise technology roadmap for Voya’s AI-native wealth management platform, aligning business strategy, product management, customer experience, and engineering execution. Drives a unified digital experience across retirement, wealth management, employee benefits, and investment management. Oversees cross-functional prioritization, AI and cloud adoption, platform integration, stakeholder alignment, governance, and business outcomes including client engagement, retention, cross-sell growth, and digital adoption.

Own the 12–18 month technology roadmap for Voya’s advisor experience, including AI copilots, proposal generation, client context, and next-best-action tools. Lead discovery, product specifications, AI evaluation, prioritization, launches, adoption measurement, and compliance coordination. Partner closely with engineering, wealth management, advisors, legal, and supervision while managing and coaching a small product team. Ensure products improve advisor capacity, client outcomes, and regulated financial-services workflows.

Supports insurance asset management sales professionals with marketing, distribution, client relationship expansion, and new business development. Conducts client, industry, and market research; develops knowledge of investment offerings; collaborates with investment, marketing, consulting, RFP, client service, and operations teams; and helps deliver fixed income, alternatives, and equity solutions. The role requires strong analytical, organizational, communication, presentation, and project management skills.

Leads the design, development, deployment, and technical direction of production-grade AI systems, including LLM applications, retrieval pipelines, and model-driven services. Establishes practices for evaluation, testing, monitoring, reliability, and operationalization. Partners with product, data, engineering, and business stakeholders to develop scalable solutions while ensuring security, privacy, responsible AI, and enterprise compliance. Mentors engineers, guides architecture decisions, and mitigates technical risks across complex initiatives.

Leads institutional and insurance channel marketing strategy for an asset management firm. Develops segmentation strategies, lifecycle campaigns, product messaging, content, digital programs, and sales enablement initiatives supporting client engagement, distribution growth, retention, and alternatives fundraising. Partners with investment, sales, consultant relations, product, digital, events, and brand teams. Sets measurable objectives, analyzes market and competitor insights, and manages two direct reports.

Lead Applied AI across Investment Management by identifying high-value AI use cases, guiding engineering teams to production-ready, scalable AI solutions, promoting reusable assets and engineering best practices, mentoring AI talent, partnering with platform leaders, and communicating business value and adoption metrics to stakeholders.

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.