Top Tech Jobs & Startup Jobs in NYC, NY

The Customer Success Manager drives customer engagement and retention by acting as a trusted advisor, managing renewals, and supporting expansions. They analyze customer health data and conduct business reviews to foster relationships and improve outcomes.

Support Senior CSMs by providing white-glove service across hospital accounts, handling escalations, QBR prep, training, cross-sell support, reporting, and coordinating cross-functional handoffs to drive adoption, retention, and account growth.

Sell EHSQ software to existing and new accounts by prospecting, qualifying leads, delivering demos and proposals, and closing deals. Exceed sales targets, report activity in Salesforce and Gong, collaborate with services and customer success teams, attend industry events, and occasionally travel across Canada and the U.S.

Lead content strategy and execution for owned and paid channels, own social channels (primarily LinkedIn), create written content and campaign messaging, support sales enablement and tradeshows, manage freelancers/design assets, track performance via metrics and content calendar, and collaborate cross-functionally to drive brand awareness and pipeline.

Lead product strategy, vision, and execution for Gordian's Procurement portfolio. Manage and scale a team of product managers, align roadmaps with sales and ops, apply FBS/Lean practices, drive SaaS revenue growth, integrate RSMeans data and procurement workflows on the Gordian Cloud Platform, and support M&A evaluation and customer engagement.

Lead customer implementations of Gordian Capital Planning software: gather requirements, run discovery workshops, manage project plans and data migrations, train users, ensure successful post-engagement adoption, support presales activities, and achieve billable utilization targets while traveling to client sites.

Support sales reps with post-sale account activities and customer support: track orders, manage renewals and contracts, triage and resolve customer issues, maintain CRM/case records, assist with quotes and onboarding, identify upsell/cross-sell opportunities, and report on KPIs to improve service.

Drive new client acquisition and revenue growth selling Gordian planning and facilities solutions to US state and local government. Manage the full sales cycle from prospecting to close, qualify deals with MEDDPICC, maintain Salesforce records, develop territory plans, collaborate with BDR and marketing teams, and travel up to 20%.

The NA Commercial Marketing Manager (Capital Equipment) drives strategic marketing initiatives and cross-functional collaboration to enhance market share and customer satisfaction for healthcare solutions.

The Program Manager at Fluke Health Solutions will lead cross-functional teams in developing innovative digital health solutions by managing program execution, communication, and risk while ensuring collaboration across software and data workstreams.