Top Tech Jobs & Startup Jobs in NYC, NY

Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.

The Senior Implementation Project Manager will lead the implementation lifecycle for clients, manage project plans, communicate progress, and ensure client satisfaction through collaboration and support.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Own end-to-end logistics for Garners multi-day Tier 1 events: venue and vendor management, rooming, transportation, budgets, onsite execution, production schedules, and post-event reconciliation. Manage RFPs and contracts, coordinate vendors and stakeholders, build event plans in Asana, and serve as the operational lead onsite. Travel up to 50% required.

Lead headcount FP&A: build driver-based financial models, own budgeting/forecasting for headcount, manage compensation planning and benefits/401(k) administration, support cash forecasting and scenario planning, develop scalable reporting and processes, and partner cross-functionally to inform strategy.

Provide front-line member support via phone, chat, and email; educate members on benefits and claims; steer members to high-quality, low-cost care; deescalate sensitive conversations; collaborate cross-departmentally; escalate feedback; maintain HIPAA and data security compliance.

Own implementation, maintenance, and optimization of client eligibility and claims data feeds. Analyze feed performance, troubleshoot discrepancies, produce error reports, test integrations with external partners, and improve internal tools, documentation, and processes to increase automation and reliability.

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.

Manage full-cycle recruiting for go-to-market and business functions. Partner with hiring managers to build hiring plans, source and close diverse candidates, deliver a strong candidate experience, use data to report hiring metrics, and champion equity and inclusion throughout the hiring process.