Top Tech Jobs & Startup Jobs in NYC, NY

Owns a field-based strategic territory focused on acquiring new enterprise customers and expanding existing accounts. Responsibilities include developing sales plans, articulating value propositions, negotiating complex contracts, forecasting, preparing subscription pricing and proposals, coordinating partners and specialist resources, and providing customer feedback to internal teams. Requires significant enterprise software sales experience, sustained quota achievement, strategic account success, C-level relationships, complex sales-cycle expertise, partner collaboration, and value-selling experience.

Leads Ping Identity’s global commercial legal function, overseeing attorneys and contract professionals handling complex SaaS, software, services, partnership, and strategic alliance transactions. Negotiates high-value agreements, improves contracting processes and tools, manages legal risk, supports global commercial initiatives, and partners with senior business and legal stakeholders. Develops a hybrid international team and applies generative AI and scalable contracting frameworks to improve productivity and accelerate sales cycles.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Own the Ping Elevate enablement platform, including supplier management, product lifecycle, feature adoption, governance, reporting, and field feedback. Build and optimize modern enablement content, everboarding programs, AI role plays, learning paths, and sales readiness experiences. Partner cross-functionally to align platform capabilities with revenue goals, integrate measurement, establish quality standards, and continuously improve seller productivity and learner outcomes.

Lead and scale Ping Identity’s Americas Solutions Engineering organization. Partner with Sales, Product, and Marketing to drive pipeline growth, win rates, customer retention, technical sales strategy, proofs of concept, architectural design, and executive engagements. Advise enterprise security leaders on IAM, AI governance, cloud architecture, and fraud prevention while shaping product roadmaps through market and customer insights.

Manage enterprise customer relationships as a named technical resource and advocate. Oversee incident communications, analyze support and customer data, identify adoption and renewal risks, and recommend solutions aligned with customer objectives. Provide proactive guidance on Ping Identity features, uncover adoption blockers, and support customer success through hands-on collaboration. The role includes occasional customer-site travel and some after-hours or weekend coverage.

Design and build scalable data engineering and AI agent governance capabilities across major cloud AI platforms. Develop ingestion, processing, ETL, observability, security, lifecycle management, and identity governance features. Evaluate emerging AI agent frameworks and interoperability standards, troubleshoot customer issues, document architecture and processes, and collaborate with engineering, security, compliance, product, and support teams. The role also involves improving distributed data systems, mentoring engineers, and leading technical initiatives.

Provide technical support to top-tier customers by troubleshooting issues, identifying root causes, reproducing problems, documenting bugs, and coordinating resolutions with Engineering, SRE, Product Management, and Customer Success. Lead escalations, manage urgent tickets, mentor team members, improve support processes and documentation, participate in on-call coverage, and develop expertise in Ping Identity’s cloud identity platform.

The Strategic Alliances Director manages Global System Integrator partnerships, building executive relationships, joint go-to-market plans, marketing strategies, sales pipelines, and revenue growth. Responsibilities include partner onboarding and enablement, business development, contract negotiation, QBRs, performance reporting, executive alignment, and collaboration with sales and marketing teams. The role requires extensive enterprise software partnership sales experience, a strong partner network, quota achievement, and domestic and international travel.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.