Top Tech Jobs & Startup Jobs in NYC, NY

Lead a regional Sales Engineering organization to drive technical engagement, strategic account support, talent development, and operational excellence. Align sales engineering strategy with revenue goals, partner with cross-functional leaders, own escalation for critical deals, set standards for demos/POCs/RFx, and use KPIs and dashboards to improve execution. Travel 25%–50% as needed.

Lead product and solution marketing to define category vision, positioning, and GTM for enterprise identity. Drive market intelligence, launch excellence, revenue acceleration, sales enablement, partner GTM, and build a scalable PMM team aligned with CEO, Product, and Sales.

Manage and advise high-spend global enterprise accounts as a Senior Technical Account Manager. Drive multi-product identity and access strategies, optimize delivery frameworks, mentor peers, lead efficiency programs, support AI tool development, and represent the company with executive stakeholders to ensure operational readiness and customer success.

Provide escalated technical support for Ping Identity products on a shifted follow-the-sun schedule. Troubleshoot customer issues, manage case escalations and queue during weekend shifts, reproduce problems, collaborate with Engineering/SRE/Product teams, handle phone/alert responses, and document bugs and remediation while following ISO27001/9001 and security incident processes.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.