Top Tech Jobs & Startup Jobs in NYC, NY

Leads development and deployment of statistical, machine learning, and causal inference models for customer decisioning. Designs experiments, estimates treatment effects and incremental value, evaluates targeting performance, and integrates analytical solutions into governed production systems. Partners with business and technology teams, communicates complex findings, and continuously improves models using experimental and operational results.

Leads home mortgage default-servicing litigation operations, including case setup, tracking, document collection, discovery support, affidavits, loss-event analysis, escalations, resolution recommendations, and participation in hearings, conferences, settlements, and trials. Requires extensive default servicing and litigation experience, mortgage lending knowledge, familiarity with GNMA, FHA, VA, USDA, and GSE guidelines, strong analytical skills, Microsoft Office proficiency, and travel availability.

Owns operational governance and controls for the consumer credit card business. Responsibilities include designing and mapping processes, governing procedures, managing business risks and controls, supporting audits and remediation, maintaining business continuity plans, overseeing records retention, and driving continuous improvement. The role coordinates across product, risk, operations, legal, and technology teams to ensure compliant and controlled business changes.

Leads digital deposits acquisition and sales across the customer journey, owning funnel performance from traffic through funding and early engagement. Develops growth strategy, conversion optimization, experimentation, personalization, channel economics, and performance management. Partners across Marketing, Product, Technology, Analytics, Operations, Risk, Finance, and Retail Distribution to improve customer growth and outcomes in a regulated banking environment.

Leads retail deposit growth and sales strategy across branch and assisted channels. Drives checking and savings acquisition, balance growth, household expansion, sales productivity, lead conversion, and customer engagement. Develops market-specific growth plans, performance metrics, executive reporting, and governance. Partners across distribution, product, marketing, digital, technology, analytics, finance, risk, and learning teams while leading through influence in a regulated banking environment.

Provides advanced administrative and executive support to the Head of Consumer Credit Management & Decision Sciences and leadership team. Responsibilities include complex calendar management, meeting and event coordination, domestic and international travel arrangements, expense reporting, executive communications, presentations, confidential records, leadership meeting follow-up, and transformation initiative coordination. The role requires strong judgment, organization, discretion, communication skills, executive presence, and the ability to manage shifting priorities in a hybrid environment.

Supports governance and operational execution for a Construction-to-Permanent lending program. Advises stakeholders on complex loan scenarios, construction contracts, draw schedules, budgets, exceptions, risk, and policy requirements. Maintains program documentation, controls, procedures, and certification materials; facilitates training; identifies trends and emerging risks; and recommends improvements. Partners with Credit Risk, Operations, Servicing, Legal, Sales, Project Review, and Draw Administration to ensure compliant, consistent loan execution.

Owns the strategy, roadmap, delivery, and optimization of personalized customer engagement and communications across email, SMS, push, mobile, online banking, and emerging channels. Translates customer insights and business needs into prioritized requirements, leads agile delivery, drives experimentation, and aligns cross-functional stakeholders. Success is measured through adoption, activation, engagement, satisfaction, retention, loyalty, relationship growth, and customer lifetime value.

Coordinates branch closures and network transitions across field leadership, operations, marketing, communications, legal, risk, and enterprise partners. Builds transition plans, readiness routines, escalation paths, customer communications, performance tracking, and continuous-improvement playbooks. Uses market insights and performance data to identify risks, support customer retention and migration, improve execution quality, and provide executive-ready recommendations.

Provides virtual wealth-management advice to mass-affluent clients through phone and video consultations. Analyzes client finances, recommends investment strategies and insurance products, develops client relationships, grows assets under management, acquires and retains clients, achieves sales goals, and maintains regulatory and company compliance while partnering with branch personnel.