Top Tech Jobs & Startup Jobs in NYC, NY

Lead program and project management for digital customer success initiatives, drive customer health and risk mitigation, design data-driven scaled journeys and self-serve programs, coordinate cross-functional stakeholders, monitor pilots and performance, and present strategic recommendations to improve adoption, retention, and value realization.

Serve as a trusted technical advisor for enterprise customers and partners: lead technical discovery, solution design, demos, and executive presentations; scope and run POVs; support complex on-prem and cloud deployments; drive technical strategy and deal progression with MEDDPICC; collaborate with sales, customer success, services, and channel teams; respond to RFPs/RFIs; and contribute to technical projects and enablement. Travel as needed.

Lead a sales operations team managing hiring, compensation, objectives, and performance. Drive technical tool design, data-driven strategies, cross-functional collaboration, customer lifecycle management, compliance and risk strategies, and execution of complex strategic plans to improve customer satisfaction and operational excellence.

Partner with Account Executives to drive net-new business by leading technical sales from discovery to close. Perform technical discovery, architect solutions across network, cloud, and hybrid environments, run demos/PoCs, align solutions to SOC workflows, and communicate value to technical and executive stakeholders. Collaborate cross-functionally to de-risk deals and inform product strategy.

Lead global customer and targeted program marketing to create pipeline, run events, design repeatable activation playbooks, align GTM and customer success, measure KPIs, and scale customer advocacy and expansion.