Top Tech Jobs & Startup Jobs in NYC, NY

Provide technical support for a SaaS platform by resolving tickets, calls, and emails; troubleshoot and replicate software issues, document resolutions, escalate complex problems, assist with customer onboarding and training, and identify recurring issues for product improvement. The role requires clear communication, technical aptitude, analytical problem-solving, time management, independent work, and cross-functional collaboration.

Leads strategic sales for Sovos’s compliance platform across global enterprise accounts. Responsibilities include generating new business, managing full sales cycles, expanding and retaining accounts, exceeding revenue quotas, building C-suite relationships, navigating complex technical sales, forecasting, and using AI-assisted analytics. The role requires moderate domestic and international travel and successful completion of a background check and drug test.

Supports complex customers and prospects through technical discovery, solution design, customized SaaS demonstrations, architecture discussions, RFP responses, and sales-to-onboarding handoffs. The role partners with sales, alliances, account management, and onboarding teams; drives new and expansion opportunities; trains internal teams; improves demonstrations and proposal content; and uses AI tools to enhance the sales process.

Leads regulatory and industry intelligence by translating regulatory change into business impact for product, marketing, and government relations teams. Responsibilities include building an AI-enabled regulatory knowledge graph, producing thought leadership, engaging governments and industry bodies, supporting product strategy, informing campaigns, educating internal teams, and monitoring regulatory expansion. Requires deep regulatory or policy expertise, strong writing and public speaking skills, stakeholder engagement experience, and familiarity with AI-assisted knowledge systems.

Lead strategic enterprise sales for Sovos’s compliance platform, targeting multinational accounts and managing full sales cycles from prospecting through close, upsell, and cross-sell. Build C-suite relationships, execute account-based strategies, exceed revenue quotas, maintain sales pipelines, navigate complex technical sales processes, and provide accurate forecasts. The role requires consultative selling, analytical communication, executive presence, and moderate domestic and international travel.

Owns enterprise sales opportunities for Sovos’s AI-native financial orchestration, compliance automation, and intelligent invoicing offerings. The role carries quota, develops C-suite relationships, builds ROI-driven business cases, coordinates with account owners and sales engineers, navigates complex buying groups, and closes large enterprise deals. The director also helps create sales playbooks, shape market positioning, and provide customer feedback to scale the company’s AI sales motion.

Own complex technical sales from discovery through close, leading workshops, demonstrations, proofs of concept, platform configuration, integrations, and business-case development. Partner with account executives, engineering, IT, finance, and executive stakeholders to translate technical solutions into ROI and operational impact. Maintain continuity through implementation kickoff, shape sales processes for AI-native offerings, and use AI tools to accelerate discovery and solution design.

Generate qualified sales meetings through prospect identification, networking, outreach, and follow-up. Partner with Sales Executives on territory plans, use AI-assisted workflows and Salesforce to manage opportunities, promote Sovos solutions, forecast outreach and revenue goals, and improve sales processes. The role requires strong communication, organization, presentation, relationship-building, and problem-solving skills while engaging business and executive contacts.

Develop and execute strategic alliance plans across North America to grow partner-sourced revenue, pipeline, and license bookings. Build relationships with global system integrators, consultancies, and tax advisory firms; create partner business plans; lead quarterly business reviews; enable partner sales teams; and coordinate with Sales, Product, and Marketing on joint go-to-market initiatives. The role is remote, requires minimal travel under 25%, and includes US and Canada partner engagement.

Leads the strategy, architecture, governance, security, and delivery roadmap for Sovos’s global Salesforce ecosystem and connected business applications. Manages Salesforce administrators and developers, CPQ, integrations, DevOps, M&A system integration, privacy compliance, budgets, and executive stakeholder communication. The role drives Agile delivery, platform modernization, data governance, and scalable solutions across sales, service, finance, and professional services.