Top Tech Jobs & Startup Jobs in NYC, NY

Lead the Sustainability Advisory team to drive customer engagement and deliver impactful sustainability initiatives, develop resources, and optimize operations.

Own retention and renewal forecasting, build and manage customer decarbonization portfolios, lead procurement and fulfillment, quantify and showcase customer value, translate field insights into product feedback, scale operations and manage 1-2 operations staff, and develop domain expertise in renewable energy and carbon removals.

Lead end-to-end strategic partnerships: identify and onboard ecosystem partners (consultants and SIs), negotiate terms, drive partner-sourced sales pipeline, own partner success, and collaborate cross-functionally with Sales, Product, Legal and Finance to influence GTM and revenue outcomes.

Operate as the GTM operations partner for Sustainability Advisory & Services: build staffing and forecasting models, own dashboards and reporting, ship AI-first internal tooling, run operating cadence, improve delivery processes, and lead multi-workstream strategic planning to improve utilization, capacity, and delivery quality for enterprise services.

As a Strategic Customer Success Manager, you'll manage high-value enterprise accounts, driving retention and growth by building relationships and advocating for customers internally. You'll guide customers in leveraging sustainability data for business transformation, while coordinating internal teams and planning governance with executive stakeholders.