Top Tech Jobs & Startup Jobs in NYC, NY

Verify and correct newly boarded merchant account data across CRM and payments systems, field inbound Sales calls for boarding questions, run database queries, collaborate with sales and underwriting, and ensure data integrity and revenue accuracy.

Provide front-line technical and customer support for PayTrace merchants and resellers: troubleshoot hardware/software, log tickets, escalate urgent issues, create support documentation, deliver product training and demos, and relay merchant feedback to other teams.

Lead design, implementation, and delivery of software via CI/CD; maintain and optimize applications; drive architecture, code reviews, testing, security, and PCI DSS compliance; mentor engineers and lead scrum team activities.

Lead strategy and execution for AI-driven threat detection, SIEM/log management, SOAR automation, and enterprise vulnerability and insider-threat programs. Build and deploy detection models, integrate security into CI/CD and cloud, run tabletop exercises, measure KPIs, and drive cross-functional security engineering improvements.

Provide in-house legal counsel on product, AI, data privacy, cybersecurity and technology compliance. Advise executives and business teams, design privacy and data governance programs, analyze emerging AI/privacy/cyber rules, support product development and contracts, and partner cross-functionally to implement scalable compliance and risk-management processes.

Own and operate PayTrace's multi-platform database environment: provision, configure, patch, monitor, tune, and recover databases. Lead modernization from MS SQL to AWS RDS, support HA/DR and multi-region active-active, automate administration and data pipelines to Snowflake, assist developers with query tuning, and provide technical guidance and documentation. Be available for production incident response.

Provide advanced technical support for merchants and developers integrating with PayTrace API, maintain integration documentation, research data flows and file formats, and assist IT with process design and workflows. Ideal for recent IT graduates pursuing a developer career.

Generate top-of-funnel leads through outbound prospecting (cold calls, email, social), manage leads and set appointments in CRM, track pipeline toward quotas, collaborate with sales and marketing, and stay current on market trends to create opportunities.

Lead revenue marketing and AI growth to drive measurable pipeline and commercial revenue. Design integrated demand generation and ABM programs, partner and channel marketing, AI enablement, marketing ops and analytics, attribution, and martech optimization. Align with Sales and RevOps, build a high-performing team, set KPIs and budgets, and deliver data-driven growth recommendations.

As a Solutions Engineer, Associate, you will bridge technical expertise between Sales, Merchants, and developers, provide tailored solutions, and optimize payment workflows.