Top Tech Jobs & Startup Jobs in NYC, NY

Owns the customer lifecycle from lead acquisition through renewal and expansion. Designs and optimizes email, in-app, SMS, and multi-channel campaigns; manages HubSpot segmentation, workflows, and lifecycle stages; builds nurture programs; tracks activation, retention, and expansion metrics; troubleshoots data issues; runs A/B tests; and partners with Sales, Customer Success, Analytics, Content, Design, and Product.

Leads PayTrace’s indirect sales ecosystem by recruiting, onboarding, and growing ISV, VAR, API integration, and ISO partners. Owns channel strategy, partner relationships, enablement, revenue-share agreements, integrations, KPIs, merchant onboarding coordination, and industry representation. Builds and mentors the partner channel team while driving partner-sourced processing volume, revenue growth, retention, and scalable recruitment processes.

Leads the strategy and execution of incident response, detection engineering, threat hunting, and cyber threat intelligence. Serves as senior incident commander, oversees digital forensics and root cause analysis, builds enterprise logging and telemetry pipelines, and manages complex cloud, network, endpoint, identity, and application security operations. The role manages senior technical teams, addresses AI-related cyber threats, and briefs executive leadership during critical incidents.

Plans and manages point-of-sale system implementations, including client preparation, scheduling, onsite installation, configuration, staff training, documentation, and post-implementation support. Diagnoses and resolves hardware, software, and user issues, coordinates escalations, recommends upgrades, supports internal training and sales presentations, and participates in an after-hours on-call rotation. The role requires extensive travel to client sites and strong customer-service, communication, and coordination skills.

Leads complex security incidents from detection through recovery, including triage, containment, eradication, forensics, root cause analysis, and post-incident remediation. Develops and tunes SIEM detections, conducts threat hunts, improves MITRE ATT&CK coverage, and mentors security personnel. Partners with SOC, IT, engineering, legal, compliance, and leadership during major incidents while maintaining response procedures and playbooks for a payment-processing environment.

Leads data engineering, business intelligence, and analytics teams; oversees data pipelines, integration infrastructure, database architecture, CI/CD practices, and enterprise data platform strategy. Partners with business and technology stakeholders to define requirements, improve data capabilities, maintain Ubuntu-based services, and deliver reporting and KPIs to leadership. Responsible for team hiring, development, mentoring, operational health, and technical execution across analytics and data integration platforms.

Support and evolve development, production, and non-production infrastructure. Maintain GitLab CI/CD pipelines, automate operational tasks with Python and Bash, manage cloud and virtualized environments, troubleshoot incidents, perform root cause analysis, support vulnerability remediation using Tenable Nessus and Wiz, and maintain technical documentation in Jira and Confluence.

Remote Account Executive responsible for generating new business through self-sourced prospecting, high-volume cold calling, merchant statement analysis, referral partnerships, and closing payment processing deals. The role requires managing a sales pipeline, collecting underwriting documentation, explaining merchant pricing and fees, using CRM and collaboration tools, and meeting or exceeding sales quotas.

Owns revenue operations by optimizing sales processes, improving CRM workflows, implementing sales automation tools, and developing standardized dashboards and reporting. Analyzes funnel performance, conversion rates, quotas, commissions, and sales activity to improve productivity. Partners with leadership and cross-functional teams on process adoption, training, workflow design, and infrastructure improvements. Requires Salesforce administration experience, advanced Excel skills, analytical ability, and five years of relevant sales operations or sales management experience.

Generates top-of-funnel pipeline through outbound prospecting, cold calling, email campaigns, lead follow-up, appointment setting, and CRM management. The representative tracks sales activity and quotas, communicates persuasively with prospects, overcomes objections, and collaborates with sales and marketing. The role requires at least two years of SaaS-related sales and lead-generation experience, strong communication, organization, and multitasking skills. Travel is under 10%, and compensation includes a $55,000 base salary plus monthly incentives.