Top Tech Jobs & Startup Jobs in NYC, NY

Lead analytics and workforce planning for a 400+ omni-channel Patient Care Coordinator organization. Design reporting, forecasting, scheduling, and WFM frameworks, build dashboards, partner with cross-functional teams, and drive data-driven performance improvements to optimize staffing, efficiency, and cost.

Lead lifecycle experimentation and optimization across onboarding, activation, early care, and retention. Design and analyze A/B and multivariate tests, integrate ML signals into journeys, build reporting and dashboards, write SQL to surface insights, and partner cross-functionally to reduce friction and improve measurable patient and provider outcomes.

Lead discovery and delivery of EHR-enabled clinical workflow improvements: diagnose friction, design and ship tooling (alerts, smart forms, automations), run initiatives from 0->scale, drive adoption, and instrument outcomes with reporting and metrics across clinical, operational, product, and engineering partners.

Field-based, quota-carrying role to build and grow referral partnerships with medical practices and health systems. Prospect new partners, manage and expand existing accounts, execute territory plans, lead in-office presentations and outreach, establish referral workflows, maintain CRM activity (HubSpot), and travel ~75% to drive referral growth and provider satisfaction.

Lead the creation of SRE practices across six product teams: define SLOs/SLIs, implement observability, reduce outages, automate toil with IaC and tooling, run production readiness reviews, and train teams to improve incident detection and reliability.

Lead clinician-facing product marketing: own positioning, employer brand, clinician research, recruitment marketing and channels (career site, CRM, paid/organic), manage agencies, and measure pipeline and hiring metrics to grow Talkiatry's clinical workforce.

Lead design and rollout of Talkiatry's QA operating model and first QA platform, automate independent QA over BPO volume, and quality-assure both human and agentic AI interactions. Build and lead a small team, define scorecards and coaching, deliver QA insights and dashboards, partner with AI Ops, Clinical, and Operations, and embed compliance and HIPAA-sensitive audits into a scalable QA program.

Lead full-cycle Go-To-Market recruiting for the Strategic Partnerships team: proactively source, screen, and hire Sales/BD/client-facing talent; partner with hiring managers; use hiring data to improve processes and candidate experience. Contract role with potential to convert to full-time.

Lead multiple engineering teams owning the patient journey, plus QA and Product Support across apps. Manage managers, set technical quality standards, stay hands-on in code, adopt AI-assisted development, solve cross-team reliability and observability problems, and partner with product, design, and clinical stakeholders to deliver reliable, high-value patient experiences.

Hands-on individual contributor responsible for executing organic acquisition initiatives across content-driven and technical SEO, AEO, and emerging discovery channels. Owns end-to-end delivery: scoping, launching, measuring, and iterating on content, pages, and experiments. Partners cross-functionally and with agencies/freelancers, leverages AI tools to scale output, and uses SEO/AEO and BI tools to track performance and drive continuous improvement.