Top Tech Jobs & Startup Jobs in NYC, NY

Own the end-to-end renewal cycle for a B2B SaaS customer portfolio, from risk identification through contract close. Negotiate renewals, manage forecasts, analyze churn and ARR signals, engage customer decision-makers, develop pricing proposals, and collaborate with Customer Success, Finance, Legal, Deal Desk, and Sales. The role focuses on protecting retention, maximizing contract value, communicating product value, and improving scalable renewal processes.

Own full-cycle enterprise sales across a designated industry vertical, driving net-new customer acquisition and expansion in North America. Responsibilities include pipeline generation, qualification using MEDDPICC, forecasting, technical discovery, deal closure, and collaboration with Sales Engineering, Marketing, Product Marketing, Renewal, Customer Value, and Enablement teams. The role also develops vertical expertise, messaging, competitive positioning, sales playbooks, and team training while operating in an evolving go-to-market environment.

Own the pre-sales technical journey for Mixpanel, including discovery, technical fit assessment, tailored demos, competitive positioning, and structured proofs of concept. Partner with Account Executives on deal strategy and objection handling, define measurable POC success criteria, validate customer data and technology stacks, and support post-sale technical evaluations for cross-sell and expansion. Ensure high-quality handoffs to Delivery Engineers and maintain awareness of production requirements.

Own complex enterprise accounts across renewals, expansions, and net-new sales. Build territory and account plans, develop executive relationships, run business reviews, forecast in Salesforce, prospect target logos, and close large deals using MEDDPICC. Partner with Solutions Engineering and Customer Success, provide product feedback, mentor Account Executives, and establish team playbooks for account strategy, forecasting, and executive engagement.

Own strategic enterprise accounts and target prospects across renewals, expansions, and net-new sales. Build account plans, executive relationships, pipeline, forecasts, and territory strategies. Lead complex six- and seven-figure SaaS deals using MEDDPICC, partnering with Solutions Engineering, Customer Success, Product, BDRs, and channel partners. Identify growth opportunities, conduct business reviews, support customer value realization, and contribute to team playbooks.

As Senior Customer Strategy & Operations Manager, you will advise the VP of Global Customer Success, analyze customer data, forecast revenue, manage operations, and develop AI tools for customer engagement.

Serve as a domain owner in FP&A for GTM: lead end-to-end financial planning, define 6–12 month financial strategy, build investment business cases, design scalable planning processes and tooling, lead cross-functional analyses, resolve forecast disagreements, and partner with budget owners to ensure data quality and metric consistency.

Own co-marketing strategy and execution across Mixpanel's North America partner ecosystem. Prioritize partners, design and run joint programs (webinars, launches, content, field events), create co-branded assets, localize global programs, and measure partner-sourced and partner-influenced pipeline. Collaborate with Partnerships, Sales, and regional marketing to align calendars and prove partner marketing impact.

Own day-to-day execution of Mixpanel for Startups: grow partner relationships with accelerators/VCs, drive founder engagement and cohort adoption, run outbound acquisition campaigns, coordinate sales handoffs, report on program outcomes, and represent Mixpanel at founder events and demo days.

Lead and grow a two-person procurement team to manage organizational spend, vendor relationships, procurement processes, risk mitigation, and cross-functional procurement projects. Drive strategic vendor negotiations, deliver procurement training, implement process improvements (including AI/automation opportunities), and collaborate with FP&A, Security, IT, and Legal to align purchasing practices with company goals.