Top Tech Jobs & Startup Jobs in NYC, NY

Assistant General Counsel leading corporate transactions, M&A, strategic partnerships, complex financing, securities compliance, public company disclosures, and corporate governance. The role advises executives, manages outside counsel, develops scalable legal processes, evaluates AI-enabled legal workflows and governance risks, and mentors junior legal professionals. Candidates need 12+ years of corporate law experience, a J.D., active U.S. state bar membership, and substantial M&A, structured finance, securities, and executive counseling expertise.

Leads customer experience operations across a global BPO network. Oversees daily service delivery, vendor accountability, performance optimization, workforce planning, access management, SOP adherence, and operational improvement plans. Analyzes contact center metrics such as SLA, AHT, occupancy, CSAT, and shrinkage to drive real-time corrective actions. Executes change management, supports automation and AI initiatives, and connects frontline operations with internal CX leadership.

Own the go-to-market systems roadmap and lead the design, configuration, implementation, automation, reporting, and optimization of Salesforce and related GTM technologies. Translate business requirements into scalable solutions, coordinate cross-functional initiatives, improve data quality and operational efficiency, and drive adoption across Sales, Partnerships, Account Management, Marketing, Finance, Product, and Revenue Operations. Measure business impact through productivity gains, reduced manual work, improved reporting, and revenue lifecycle optimization.

Design and scale Zip’s enterprise data and AI platform across batch, streaming, structured, and unstructured workloads. Build reliable pipelines, AI-ready data products, semantic models, vector and hybrid search, and RAG capabilities. Establish standards for modeling, testing, governance, security, observability, and automation. Partner with engineering, data science, product, and business teams while mentoring engineers and influencing platform architecture.

Drive strategic enterprise sales to large D2C merchants, managing 15-20 accounts through long sales cycles. Build account maps, engage C-suite stakeholders, develop ROI-driven payment solutions, use data and AI to surface opportunities, maintain pipeline, collaborate with marketing/analytics/engineering, and travel to customer sites (30-40%).

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