Top Tech Jobs & Startup Jobs in NYC, NY

Serve as the Americas People and Culture Partner, owning people operations and employee lifecycle. Coach managers, manage employee relations, partner with COEs and cross-functional teams, identify process improvements, and lead People & Culture projects to scale HR operations and employee experience.

Own and improve end-to-end payroll and partner operational processes across CX. Design scalable workflows, define SLAs and escalation paths, coordinate incidents, analyze data for trends and risks, and drive cross-functional process standardization using Zendesk, Slack, Asana, and related systems.

Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.

Lead US Payroll & Benefits Customer Experience delivery and operations, ensuring compliant, accurate, and scalable managed services. Own service delivery processes, SLAs, KPIs, escalation resolution, risk mitigation, and continuous improvement. Partner with Product, Engineering, GTM, and senior stakeholders to influence product and service strategy, support launches, and act as internal payroll subject matter expert and customer advocate.

Lead HiBob's US creative function to define and execute a world-class visual identity and brand system. Drive high-impact campaigns (TV/OOH/digital), integrate AI-enabled design workflows, manage agencies and a global creative team, and align creative output to measurable business outcomes.

The Senior Payroll Accountant manages the U.S. and Canada payroll lifecycle, ensuring financial accuracy, compliance, and effective employee communication, while implementing scalable processes and internal controls.

Serve as the highest technical escalation for Benefits Administration issues: reproduce and investigate complex customer problems using logs, APIs, SQL, and integrations; perform root cause analysis; validate fixes; and collaborate with Product, Engineering, Customer Success, and Support to drive resolution and improve processes.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Manage the full sales cycle for mid-market (250–1000 employee) customers in Central & West regions: prospect, demo product, build pipeline, forecast and close deals, record activity in Salesforce, attend events, and collaborate with Sales Engineers and BDRs to hit revenue targets.

Own the full sales cycle for mid-market (250-1000 employees) HRIS customers: prospect, demo, forecast, and close deals. Build pipeline via outbound activities, manage opportunities in Salesforce, attend events, and engage partners to drive revenue.