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The role involves scaling Customer Experience and Operations by leading a team of engineers to design and integrate systems that enhance seller support and reduce operational costs. Success is measured by increased adoption of seller-provided support, reduced refund rates, and high customer satisfaction.

The Recruiting Coordinator manages interview logistics, collaborates with recruiters, tracks metrics, drives process improvements, and contributes to team initiatives to enhance candidate experience.

The Associate Creative Director will lead creative strategy and execution for events at Whatnot, oversee design teams, manage projects, and develop marketing campaigns across various platforms.

Design and develop trust and risk systems for Whatnot's marketplace. Monitor user impact, respond to threats in real-time, and iterate defenses using machine learning and behavioral analysis.

The Benefits Analyst will manage benefits administration, oversee leave programs, ensure compliance with regulations, provide employee support, and maintain systems and reporting related to employee benefits.

As a Search Engineer, you'll build a top-notch search experience for users, focusing on taxonomy, search algorithms, and content understanding. You will apply statistical and machine learning methods while shipping features rapidly.

The Head of Consumer PR will develop and execute a global communications strategy to enhance awareness and engagement for Whatnot, focusing on storytelling, media relationships, and impactful campaigns.

Lead the strategy and execution of the payments platform for Whatnot, managing core metrics and cross-functional collaboration to enhance financial processes and capabilities.

Lead the design of distributed systems, drive large initiatives, and enhance technical architecture at Whatnot, fostering rapid growth and stability.

Manage day-to-day localization projects across product, marketing, and support; own TMS workflows; coordinate international launches; triage localization bugs; improve processes, documentation, and linguistic assets.