Top Tech Jobs & Startup Jobs in NYC, NY

Build and manage Amperity’s partner ecosystem across systems integrators, agencies, ISVs, technology platforms, and hyperscaler marketplaces. Recruit and structure partnerships, drive joint selling and partner-sourced pipeline, develop enablement programs, coordinate field activities, and track performance in Salesforce and Crossbeam. The role works cross-functionally with Sales, Marketing, Product, and Customer Success, requires regular travel, and operates as a hands-on individual contributor building the partner practice from the ground up.

Owns Amperity’s IT systems, integrations, automation, identity lifecycle, SaaS administration, data-platform governance, AI-tool deployment, macOS fleet, MDM, monitoring, backups, and recovery. The role partners with Security, Engineering, People, HR, and GRC teams; manages access, vendors, licenses, documentation, and escalated employee support while improving operational efficiency through automation.

Leads the full Customer Success organization across strategic enterprise and scaled customer segments. Owns retention, expansion, customer health, executive sponsorship, operating models, resource allocation, and commercial outcomes. Builds organizational design, talent pipelines, engagement standards, health-scoring systems, and escalation processes while partnering with Sales, Product, Engineering, and executive leadership. Drives AI-enabled customer operations and manages high-value enterprise relationships.

Lead Amperity’s legal function and advise executives on commercial transactions, product development, privacy, AI, employment, corporate matters, partnerships, and strategic decisions. Establish a commercially aligned, AI-first legal operating model; improve contracting speed and predictability; create templates, playbooks, approval standards, and escalation paths; identify business risks and insights; and determine what work should be handled internally, outsourced, automated, or self-served.

Serve as a senior talent advisor for the Go-To-Market organization by developing workforce and hiring strategies, leading complex searches, advising executives, improving assessment quality, providing market and compensation intelligence, negotiating offers, optimizing recruiting systems, applying AI-powered tools, and mentoring People team members. The role is based in New York City with four required in-office days each week.