Top Tech Jobs & Startup Jobs in NYC, NY

Build and own backend services and APIs supporting retirement money movement, payments, settlements, reconciliation, compliance integrations, payroll, and financial workflows. The role involves shipping reliable production code, debugging incidents, improving observability, partnering with product, compliance, and operations, and mentoring engineers. Candidates should have extensive software engineering experience, financial systems expertise, end-to-end ownership, and Ruby on Rails or comparable backend framework experience.

Architect and build native iOS and Android financial products using SwiftUI, Jetpack Compose, and GraphQL. Lead mobile architecture, infrastructure, testing, release pipelines, and multi-quarter initiatives while applying AI workflows. Collaborate cross-functionally in a regulated banking environment, resolve ambiguous technical problems, maintain performance and security, and mentor engineers across both platforms.

Designs, facilitates, and evaluates data-driven learning programs for customer experience teams. Responsibilities include instructional design, AI-enabled training, cohort and program management, stakeholder consultation, learner coaching, communications, and learning analytics. The role owns program outcomes, uses Kirkpatrick Model evaluations and KPIs to optimize learning, and mentors learners and junior team members while partnering with senior leadership.

Serve as the strategic analytics partner to GTM leadership, connecting Finance, Revenue Operations, Product, Growth, and sales leaders. Build trusted analytics infrastructure, define metrics and reporting, develop scenario models, and translate complex business decisions into executive recommendations. Own recurring business reviews and the end-to-end view of sales performance across routes to market, helping leaders evaluate product, pricing, compensation, organizational, and market changes.

Lead the vision, strategy, and execution of Gusto’s conversational AI assistant for small businesses. Expand capabilities across payroll, benefits, HR, and compliance; define integrations and agent-accessible APIs; and partner with engineering, data, design, and research teams. Establish AI quality standards, customer trust principles, and product priorities while shipping incremental improvements quickly.

Own end-to-end payment operations, including ACH processing, exception handling, refunds, re-debits, and reconciliation. Investigate transaction issues, coordinate outage resolution, work with engineering and product on system improvements, analyze customer feedback, and manage escalations with domestic and international bank and payment partners. The role also contributes to product requirements, launches, compliance considerations, and AI-enabled process improvements.

Leads Gusto’s Payment Operations team and owns payment processing across ACH, wires, RTP, and international contractor payments. Manages bank and payment partner operations, escalations, SLAs, compliance activities, audits, incident response, and process improvements. Partners with Engineering, Product, Accounting, Risk, Legal, and Customer Experience while hiring, coaching, and developing analysts. The role also drives AI adoption and ensures operational controls, documentation, and payment reliability remain strong.

Architect and develop scalable full-stack benefits platforms, including customer-facing web applications, shared services, benefits workflows, and AI-driven interfaces. The role involves frontend and backend development, system scalability, observability, CI/CD, personalization, and recommendation capabilities. The engineer will mentor colleagues, establish AI-native development practices, influence technical roadmaps, and partner with Marketing, Sales, Operations, and leadership to deliver reliable benefits shopping experiences.

Support health-insurance sales by building reports, forecasts, automations, and AI prototypes to improve pipeline health, rep productivity, and territory/quota planning. Partner cross-functionally to maintain data integrity, troubleshoot CRM issues, administer account and territory assignments, and drive process improvements and adoption.

Own full-stack HR Experience features from technical design through implementation, testing, deployment, monitoring, and incident response. Write maintainable code, collaborate with product and design, participate in engineering ceremonies, improve system reliability and performance, and mentor less-tenured engineers. The role requires strong backend and frontend development, relational database expertise, software engineering fundamentals, end-to-end project ownership, and clear technical communication.