Top Tech Jobs & Startup Jobs in NYC, NY

Design, build, and maintain Gusto’s financial data and payment systems, including ledgers, subledgers, reconciliation, reporting, payment profiles, bank verification, and payment infrastructure. Lead variance investigations, make architectural decisions, scale Ruby/Rails and TypeScript/React applications, collaborate cross-functionally, and mentor engineers while ensuring correctness, auditability, and fault tolerance.

Designs, facilitates, and evaluates data-driven learning programs for customer experience teams. Responsibilities include instructional design, AI-enabled training, cohort and program management, stakeholder consultation, learner coaching, communications, and learning analytics. The role owns program outcomes, uses Kirkpatrick Model evaluations and KPIs to optimize learning, and mentors learners and junior team members while partnering with senior leadership.

Own the People Page experience, HR Suite experience direction, and Training product at Gusto. Lead the transition from workflow-based HR software to AI-native, conversational, embedded, and agentic experiences. Partner with design, engineering, data, compliance, legal, marketing, advisory teams, and HR operators to establish product principles, prototype and ship solutions, improve adoption and outcomes, and integrate Gusto with AI assistants such as Claude and ChatGPT.

Own security operations initiatives, lead incident response, improve cloud and corporate threat detection, build Python automation, conduct threat hunting, and govern non-human identities and AI-agent connections. The role includes monitoring AWS and GCP security tools, managing post-incident improvements, collaborating across teams, mentoring teammates, and participating in a lightweight after-hours escalation rotation.

Leads go-to-market strategy for Gusto Business Insurance, owning customer research, segmentation, positioning, pricing, launches, adoption, and performance optimization. Partners with Product, Sales, Marketing, Finance, Growth, and Data Science to build scalable GTM processes and self-serve growth channels. Uses AI tools to accelerate research, content development, reporting, and insight synthesis while driving cross-functional alignment and measurable growth.

Own paid social strategy and execution across major platforms, managing multi-million-dollar budgets, attribution, creative testing, and full-funnel campaigns. Test emerging acquisition channels, use AI to improve marketing workflows, and partner cross-functionally to drive pipeline and revenue. Lead measurement, audience strategy, campaign optimization, landing-page alignment, and scalable paid acquisition playbooks.

Own technical discovery, solution scoping, proof-of-concept development, production implementation, and client handoff for agentic AI solutions that automate payroll tax and compliance workflows. Build reliable integrations and multi-agent systems, resolve data and jurisdiction issues, communicate with technical and executive stakeholders, develop business cases, and create reusable implementation playbooks.

Own and scale Gusto’s VC and private equity partnership strategy. Build programmatic ecosystem partnerships, manage high-impact investor relationships, collaborate with Marketing, Events, Sales, and Partnerships, and measure impact through ARR, pipeline influence, and founder reach. The role represents Gusto externally, develops scalable portfolio and founder engagement programs, and translates ambiguous opportunities into clear strategies and execution plans.

Own and configure recruiting systems, integrations, access, and roadmap. Gather requirements, map workflows, write specifications, and partner with engineers to build and launch AI agents and automations. Lead projects from discovery through implementation, measure process improvements, manage stakeholder communication and trade-offs, maintain documentation and training, and advise Recruiting leaders on systems strategy.

Manage and grow a portfolio of strategic accounting firm partners for Gusto Pro. Responsibilities include account planning, QBRs, partner acquisition, renewals, upsells, contract negotiation, enablement, product adoption, executive relationship management, pipeline reporting, and cross-functional product feedback. The role requires frequent partner engagement, AI-enabled workflows, CRM and sales software experience, and travel to partner meetings and industry events.