Top Tech Jobs & Startup Jobs in NYC, NY

Design, build, and maintain scalable Salesforce Apex solutions supporting Sales and Customer Experience teams. Use AI coding assistants throughout development, apply Salesforce architecture and release-management practices, deploy with sf CLI, and build reliable production systems at scale. Improve deployed features, measure impact, document code, and contribute beyond Salesforce when needed. Translate ambiguous requirements into scalable technical solutions and business value.

Own and scale Gusto's VC and PE partnership strategy, building programmatic, high-leverage ecosystem motions. Lead partner portfolio decisions, design repeatable programs with Marketing/Events/Sales, track ARR and pipeline impact, and represent Gusto externally to drive founder and investor engagement.

The Principal Engineer will lead technical direction across multiple teams, design architecture for financial systems, mentor engineers, and drive multi-year transformations in the Money Group.

Own and improve Gusto's AI-first service intelligence layer across voice, chat, and email. Define intent understanding, escalation/handoff, context ingestion, and knowledge retrieval. Build models, evals, and monitoring; iterate rapidly; dismantle legacy workflows; collaborate with GTM, Sales, and Service; and track metrics (solve rate, satisfaction, escalation accuracy, handle time, customer effort) to drive seamless customer resolutions and operational efficiency.

As a Staff Software Engineer, you'll design, build, and test Gusto's core platform services, mentor engineers, and collaborate with various teams to solve complex engineering problems.

Serve as a trusted HR advisor handling complex employee relations matters: investigations, conflict resolution, performance management, documentation, and risk assessment. Coach managers, partner with Legal and People teams, surface systemic risks, and use data-driven insights to improve fairness and organizational outcomes.

Design, build, test, and launch reliable, scalable business insurance products and AI-powered customer experiences. Partner with product, design, and cross-functional teams to iterate using feedback and metrics. Lead multi-quarter projects from scoping through delivery, communicate technical tradeoffs, and mentor engineers through pairing, code review, and knowledge sharing.

Lead end-to-end UX for Gusto Payroll, define long-term vision, drive AI and automation initiatives, partner cross-functionally, mentor designers, and scale design systems to simplify complex payroll workflows.

Lead product design for Gusto Retirement: define strategy, prototype and ship high-trust, regulated financial experiences, partner with Product/Engineering/Data, use AI-accelerated workflows, evolve design systems, and mentor designers to improve adoption, retention, and cross-product cohesion.

Lead treasury operations including liquidity and cash management, liquidity forecasting and modeling, bank relationship management, payment operations (ACH, wires, real-time payments, stablecoins), credit facility evaluation, and operational risk/process improvements. Partner with Payments, Risk, Accounting, Engineering, and external portfolio managers and banks to implement treasury solutions, drive AI-enabled efficiencies, and mentor junior team members while managing cross-functional treasury projects.