Top Tech Jobs & Startup Jobs in NYC, NY

Manage strategic enterprise customer relationships, drive net dollar retention through upselling, cross-selling, and churn reduction, and develop customer success plans. Guide customers in using Sigma Computing’s analytics platform, advocate for product improvements, and deliver training, webinars, and workshops. The role requires enterprise SaaS or analytics experience, strong data and business intelligence expertise, Spanish fluency, and on-site work in New York City.

Manage strategic enterprise accounts, improve net dollar retention, reduce churn, identify expansion opportunities, and guide customers in adopting Sigma’s analytics platform. Develop success plans, provide analytics and business intelligence expertise, deliver training and workshops, advocate for customer needs, and collaborate with product teams. The role requires SaaS or analytics experience, complex stakeholder management, SQL, ETL, production BI implementation, and startup experience.

Design, build, and operate production data pipelines and architectures across Snowflake and Databricks. Scale demo data across cloud warehouses, partner with infrastructure for high availability, implement data governance, and collaborate cross-functionally to support analytics and GTM use cases.

Build and maintain scalable security platforms, automation, and tooling to protect data across SaaS, cloud, endpoints, collaboration tools, AI systems, and data warehouses. Develop data discovery, classification, governance, DLP, DSPM/SSPM, insider-risk, and access controls; leverage AI and automation to improve detection, prevention, and incident workflows while partnering with cross-functional teams.

Drive new customer acquisition and revenue by owning the full sales cycle from discovery to contract. Use Salesforce to manage pipeline and forecasts, engage partners, demo product, generate pipeline, and advocate for Sigma in the BI/data analytics market.

Build and maintain observability platforms (metrics, logging, tracing, dashboards, alerting). Use Go, OpenTelemetry, and Kubernetes. Participate in on-call rotation, optimize cloud triage, define measurability best practices, and collaborate on design and code reviews while coding most of the time.

Build and deliver cloud-first, interactive data exploration features. Develop backend and infrastructure components using Rust/Go/GraphQL/Kubernetes, improve multi-tenant performance and interactivity, design new features and algorithms, and collaborate with cross-functional teams to scale a cloud analytics product.

Provide customer-facing technical support for Sigma's SaaS platform: diagnose and resolve complex SQL and data issues, collaborate with product and engineering, develop diagnostic tools and best practices, participate in on-call rotation and cross-functional projects to improve support operations and automation.

Design, build, and maintain backend distributed services and APIs for an interactive data-warehouse-backed platform. Use Rust/Go/Node/GraphQL and Kubernetes, triage and debug production issues, optimize systems and SQL, and collaborate in design and code reviews to support a fast-growing cloud application and user base.

Enterprise sales role targeting Mid-Market digital-native accounts in New York. Own the full sales cycle—prospect, qualify, demo, proof of concept, negotiate, and close—while maintaining accurate pipeline and forecasts in Salesforce. Collaborate with partners and internal teams, travel ~25% across New York and the East Coast, and drive new revenue and customer advocacy in the business intelligence and data analytics space.