Top Tech Jobs & Startup Jobs in NYC, NY

Lead enterprise implementations from kickoff to production by connecting Sigma to customer data platforms, modeling data, configuring security, and building production-grade workbooks, data apps, input tables, and automated workflows. Embed with customer teams, run technical sessions, monitor performance, document/escalate issues, create reusable assets, mentor peers, and travel up to 25% to customer sites.

Act as technical pre-sales advisor for commercial accounts: run discovery sessions, build and present demos and prototypes, respond to RFPs/RFIs, support data integration and migration strategies, and manage multiple customer engagements to drive adoption of Sigma's analytics platform.

Lead and grow a team of Support Engineers for a cloud data warehouse analytics product (Sigma). Hire, mentor, and train staff; own support metrics (CSAT, IR, SLA, TTR); improve processes; collaborate cross-functionally; analyze support data to drive product and operational improvements.

Sell Sigma's data and analytics platform to new customers in NYC. Own the full sales cycle from outreach to contract, generate pipeline, maintain Salesforce records, collaborate with partners and team members, and meet quota by bringing on new customers and building advocates.

Manage strategic enterprise accounts to maximize Net Dollar Retention through upsell, cross-sell, and churn reduction. Use analytics and BI expertise to guide customers on Sigma's platform, develop success plans, advocate product needs, and deliver training and workshops. Act as a customer-facing liaison to product teams and drive adoption across complex, multi-stakeholder organizations.

Design and build high-performance interactive analytics features across the stack. Implement new algorithms, triage and resolve production issues, collaborate with cross-functional teams, and ship secure web applications using modern languages and tools to scale for large enterprise customers.

Lead technical presales by discovering customer needs, building and presenting customized BI demos and prototypes, responding to RFPs/RFIs, supporting integrations and data migrations, and managing multiple customer engagements to drive adoption and sales.

Drive new customer acquisition and revenue by owning the full sales process, maintaining Salesforce pipeline and forecasts, engaging partners, conducting demos/proofs of concept, and building customer advocates in the data analytics/BI market.