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Design, build, and operate scalable backend services and APIs for LaunchDarkly’s experimentation platform. Own systems supporting experiment setup, event ingestion, metric computation, and results processing. Contribute to architecture, reliability, observability, deployment safety, incident response, and technical direction. Collaborate with product, design, data science, and engineering teams, investigate production issues, participate in on-call, and mentor teammates through reviews and knowledge sharing.

Design and build LaunchDarkly’s next-generation experience platform across its product suite. Lead user experience and supporting platform development, collaborate with product teams, mentor engineers, set technical direction, and own operational excellence through monitoring, observability, incident response, telemetry, alerting, and on-call responsibilities.

Own and modernize billing systems: define plans, pricing, entitlements, usage metering, and billing APIs. Decompose monoliths into independently deployable services, ensure end-to-end correctness (reconciliation, idempotency), operate SLOs/alerting, and run on-call. Integrate with billing, CRM, and finance systems.

Lead backend engineer for Identity & Access Management owning SSO (SAML/OIDC/OAuth2), SCIM provisioning, login/session flows, MFA, API key/token auth. Build enterprise identity features, improve operability (SLOs, monitoring, runbooks), partner on security/compliance, and mentor engineers while driving technical direction.

Lead global customer marketing to drive advocacy, retention, and customer storytelling. Build executive advisory board, source and produce case studies/videos, manage advocacy/incentive programs and peer review platforms, and collaborate with lifecycle and customer-facing teams to scale onboarding, adoption, and feedback loops that inform messaging and GTM strategy.

Drive net-new and expansion revenue for a defined mid-market book. Qualify inbound leads, prospect, run technical discovery and POCs, deliver customized demos with Sales Engineering, negotiate subscription agreements, and shepherd customers through adoption. Maintain CRM and forecasting, collaborate cross-functionally, and consistently hit quota while prioritizing usage-based pricing signals and cloud architecture fit.

Lead the Experimentation pillar: set strategy, deliver roadmap, and drive commercial outcomes. Productize AI-native experimentation, expand warehouse-native capabilities, win high-maturity data-science buyers, run a high-performing product organization, and represent the category externally to drive adoption and competitive wins.

Lead global revenue accounting and OTC operations, own revenue, billings, collections, and commissions accounting. Ensure ASC 606 and SOX-compliant reporting, manage external audits, design scalable OTC workflows and ERP/CPQ/SFDC integrations, partner cross-functionally, and build a high-performing team focused on process automation and operational controls.

As a Full Stack Engineer, you will design, develop, and maintain scalable solutions for data-driven products, collaborating with cross-functional teams.