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This internship under the SkillBridge Program involves supporting threat intelligence, technical analysis, and intelligence editing, focusing on cybersecurity and associated risks.

Conduct threat intelligence collection and analysis across illicit and gray‑area online communities. Build and test complex keyword/Boolean queries, expand collections coverage, validate source credibility, produce written tactical and strategic assessments, and operationalize new sources with product and engineering teams to support enterprise clients.

Manage public sector renewal pipeline and execute full-cycle renewal sales for government accounts. Coordinate discovery, demos, proposals, quotes, BVAs, upsell/cross-sell, and forecasting in Salesforce. Track solicitations, build response strategies using GovWin/Bloomberg/agency sites, collaborate with internal teams and partners, and deliver accurate forecasts while contributing competitive insights to improve go-to-market strategy.

Provide end-to-end technical support for enterprise SaaS customers: troubleshoot APIs, integrations, SAML/SSO, AI/LLM features; replicate defects, produce actionable engineering reports, create knowledge-base articles, and collaborate with Customer Success to resolve complex data and product issues.