Top Tech Jobs & Startup Jobs in NYC, NY

Designs and develops scalable go-to-market learning experiences for Sales and Sales Engineering, including eLearning, instructor-led training, videos, interactive modules, webinars, and blended programs. Creates foundational product and market content, manages learning paths across LMS, CMS, and partner platforms, and translates technical concepts into engaging instruction. Partners with cross-functional subject matter experts and improves programs using learner feedback, consumption metrics, and business performance insights.

Serve as a strategic technical partner to enterprise customers, driving deployment, adoption, and optimization of Claroty's platform. Provide architecture guidance, proactively identify risks, support escalations, translate customer feedback to product teams, create technical playbooks, and lead executive technical conversations. Travel up to 30% and work onsite in Rio de Janeiro.

Manage strategic B2B SaaS customer accounts as a trusted advisor and primary point of contact. Lead onboarding, adoption, enablement, health monitoring, escalations, and cross-functional issue resolution while driving retention, expansion, and measurable customer outcomes. The role requires strong networking and cybersecurity knowledge, familiarity with operational technology environments, executive communication skills, and the ability to use AI platforms to automate customer success workflows and generate insights.

Develop and maintain backend and frontend services for a SaaS cyber-physical systems platform using Python, Go, React, and cloud-native technologies. Investigate production incidents, replicate customer issues in staging, perform root cause analysis, and deliver feature enhancements. Ensure compliance with FedRAMP, CMMC, and GovCloud requirements while collaborating with distributed engineering teams across the US and Israel.

Provide strategic legal counsel across commercial SaaS transactions, partnerships, federal contracting, M&A, corporate governance, privacy, IP, and regulatory compliance. Negotiate complex global agreements, advise executives, support AI transformation, manage legal operations, and implement legal technology and automation. The role partners with Sales, Product, HR, and Operations while helping scale a lean legal function.

Serve as the primary technical contact for public sector customers and partners, guiding Claroty solution deployment, configuration, adoption, optimization, and value realization. Provide architecture recommendations, partner enablement, risk identification, technical documentation, escalation support, and executive-level cybersecurity discussions. The role requires strong networking and cybersecurity expertise, familiarity with federal customers and compliance frameworks, and the ability to build long-term customer relationships. Travel of 30–40% and U.S. citizenship are required.

Generate new business opportunities through lead research, outbound email, phone, and social outreach. Build prospect relationships, qualify leads, manage CRM records, and coordinate qualified-lead handoffs with sales. Collaborate with marketing on messaging and campaigns, monitor industry trends, meet performance targets, and use AI-enabled tools to improve outreach effectiveness.