Leads healthcare data architecture, modeling, normalization, transformation, and integration across FHIR, OMOP, STDM, HL7, and related standards. Oversees data pipelines, terminology mapping, deduplication, quality initiatives, interoperability strategies, and technical documentation. Collaborates across technical and non-technical teams to resolve complex data issues and explore AI and machine learning applications. Requires deep expertise in clinical informatics, healthcare data standards, SQL, Python, R, dbt, ETL, cloud platforms, and version control.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.