Provides front-line customer service in a financial services store by processing check cashing, money transfers, bill payments, prepaid product sales, account updates, and cash drawer reconciliation. Promotes company services, verifies checks, follows cash-handling and banking compliance procedures, and maintains a safe, clean store environment. Requires flexibility for weekend, holiday, variable-shift, and nearby-store coverage, along with strong communication, customer service, computer, and multitasking skills.

Provides courteous, accurate customer service and processes financial transactions including check cashing, money transfers, bill payments, money orders, and prepaid products. Opens and updates customer accounts, promotes services through cross-selling and upselling, verifies checks, reconciles cash drawers, and follows banking compliance and security procedures. Maintains store cleanliness, performs opening and closing routines, and handles high-volume customer interactions while working scheduled evenings, weekends, and holidays.