Top Tech Jobs & Startup Jobs in NYC, NY

Serve as primary technical contact for customer issues, troubleshoot APIs, UI, platform and data problems, own ticket lifecycle, perform regression testing and release validation, collaborate with Product and Engineering, develop documentation, and shape support workflows and SLAs.

Support go-to-market execution for AI-driven risk intelligence: develop messaging, create sales enablement and thought-leadership content, execute multi-touch campaigns, maintain marketing operations and reporting, and support product launches and cross-functional alignment.

Lead end-to-end technical software implementations, translate business requirements into development initiatives, manage cross-functional teams, track risks/issues and project financials, define requirements and milestones, and report progress to stakeholders and senior leadership to ensure timely, high-quality delivery.

Lead solutions marketing for financial-crime risk management SaaS: craft messaging and positioning, build solution-to-market plans, create sales collateral and thought leadership, run multi-touch campaigns, set KPIs and track performance, collaborate with product, sales, and analysts to drive adoption and pipeline.

Own Salesforce and GTM reporting infrastructure, produce executive/board-ready revenue and performance reports, manage CRM hygiene and integrations, support forecasting, quota and territory planning, run deal desk operations, and deliver insights to optimize sales processes and strategy.