Top Tech Jobs & Startup Jobs in NYC, NY

Design, build, and ship AI-powered observability features using LLMs and agentic workflows. Rapidly prototype, iterate with real users, integrate AI into alerting, runbooks, and developer workflows, and ensure solutions are scalable, maintainable, and production-ready while collaborating cross-functionally.

Join Grafana Labs' Enterprise Solutions Engineering team to lead technical customer engagements, deliver demos and presentations, partner with Sales to close deals, provide product feedback to PM/Engineering, drive product conversations, and create enablement content (docs, blogs, videos).

Join Grafana Labs' Enterprise Solutions Engineering team to drive technical pre-sales engagements. Partner with Sales to present demos, run technical evaluations, close opportunities, provide product feedback to PM/Engineering, and create enablement content (docs, blog posts, videos). Act as a customer-facing product expert to educate and enable customers across the sales cycle.

Design, build, and operate production multi-agent AI systems and automation for Marketing Operations. Integrate LLMs with business data (BigQuery, CRMs, Slack), build MCP servers, APIs, and scalable serverless/containerized services, implement observability and governance, and partner with GTM teams to deliver measurable automation and self-service workflows.

Lead technical pre-sales engagements for Grafana Cloud: deliver demos, evaluations, and presentations; partner with Sales to qualify and close deals; provide customer feedback to Product and Engineering; create enablement content and documentation; drive product conversations and solve complex customer problems.

As a Staff Backend Engineer for Tempo, you'll lead technical initiatives, own core component architecture, drive operational excellence, mentor engineers, and contribute to open-source projects, focusing on enhancing Grafana's tracing capabilities and API development.

Lead the web development team at Grafana Labs, owning technical execution and platform strategy to enhance digital experiences on grafana.com using AI and modern web technologies.

Design, build, and operate production-grade AI and automation systems for GTM teams. Implement multi-agent architectures, integrate LLM APIs and marketing/CRM platforms, maintain CI/CD and reliability, enable stakeholders with docs and playbooks, and measure business impact through routing, analytics, and human-in-the-loop orchestration.

The Senior Product Manager for Infrastructure Observability will define product vision, collaborate with engineering, drive customer discovery, and enhance Grafana Cloud's observability offerings.

Lead and scale the commercial sales region by managing 5 Regional Directors, driving revenue growth, coaching reps, hiring and developing talent, partnering with GTM and cross-functional leaders, and supporting deal creation and closures as needed to meet regional and company goals.