Top Tech Jobs & Startup Jobs in NYC, NY

Provides Tier 2 and Tier 3 technical support for Cisco collaboration infrastructure, endpoints, and voice gateways. Troubleshoots customer issues, supports system integrations, mentors engineers, and assists with technology testing, implementation, deployment, documentation, automation, and process improvement. The role participates in scheduled after-hours escalation and 24/7/365 on-call support.

Lead strategy, portfolio development, go-to-market planning, partnerships, sales enablement, and solution growth for the Cloud practice. Define market strategy and success metrics, package cloud offerings, support sales campaigns, develop partner ecosystems, enable internal teams, and collaborate with engineering, delivery, marketing, and leadership. Drive adoption, profitability, customer success, and sustainable growth across cloud assessments, migrations, FinOps, managed services, modernization, and workplace solutions.

Analyze technical bills of materials, source and compare OEM/distributor quotes, identify substitutes and special pricing, negotiate terms, protect margin, manage high-volume quote requests, and maintain audit-ready procurement records while collaborating with sales and engineering.

Lead security advisory engagements focused on cybersecurity and data governance. Conduct program assessments, design and operationalize data governance programs, produce client deliverables, mentor consultants, support sales with scoping and proposals, and contribute to practice development, thought leadership, and forecasting to drive advisory services revenue.

Lead HRIS analysis, enhancements, testing, and support across HR, Payroll, Talent, and Recruitment. Manage SDLC projects, document requirements, produce user and release documentation, drive process improvements and change management, and deliver reporting and automation to improve employee experience.

The Account Executive engages in sales and account management, builds customer relationships, and develops strategies to drive revenue, mentoring junior sales team members in the process.

The role involves leading a team to design and implement Identity and Access Management solutions, supporting technical sales, and engaging with clients to modernize security systems.

Drive renewals and incremental growth for telecom and colocation within existing accounts. Collaborate with field sales, forecast sales, prioritize renewal opportunities, meet financial targets, and share best practices across regions to optimize customer experience and retention.

Provide expert-level service-provider network and systems support in a Managed Services Center. Deliver full lifecycle solutions (design, implementation, troubleshooting), own incidents end-to-end, participate in on-call rotation, lead technical projects, document work in ticketing systems, and collaborate with clients and internal teams to resolve complex networking issues.