The vCISO role involves assessing clients' Information Security Programs, developing risk management strategies, and ensuring compliance with governance and regulatory obligations while collaborating with IT resources and executive leadership.

Provide first-contact remote technical support for networks, servers, and end-user systems. Triage and document incidents, troubleshoot workstations, manage ticketing and routing, set client expectations, escalate to engineers as needed, and support diverse client environments while participating in after-hours or on-call rotations.