The Dealership Account Manager drives business development and relationship management within the automotive finance sector, focusing on dealer partnerships and market insights.

Leading the Payments product strategy and execution at Lendbuzz, mentor junior product managers, optimize KPIs, and collaborate with engineering and financial partners.

Administer and optimize Genesys Cloud CX and WFM/dialer systems for a high-volume blended contact center. Manage campaigns, forecasting, scheduling, real-time adherence, compliance, UAT, data imports, and cross-team improvements to drive KPI performance and regulatory compliance.