Top Tech Jobs & Startup Jobs in NYC, NY

The role involves campaign execution, data management, and process automation within marketing ops, focusing on reliability and efficiency.

The role involves leading UAT and manual QA for payroll workflows, defining test scenarios, validating features, and collaborating with product teams to ensure quality before launch.

Lead AI and automation efforts in Customer Success, redesign workflows, audit processes, and implement AI-enhanced solutions to optimize team productivity and engagement.

As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.

As a Senior Product Manager, you'll drive product strategy for Wrapbook's tech enablement team, collaborating cross-functionally and managing product roadmaps and execution for critical features.

Develop and execute targeted ABM campaigns, manage daily ABM initiatives, analyze metrics, and optimize marketing strategies to drive pipeline growth.

The Strategic Finance Lead will own financial planning, develop frameworks for resource allocation, analyze unit economics, establish reporting infrastructure, and lead strategic projects. The role requires collaboration across various business functions to drive financial decision-making and scalability.

The Director, Strategy & Operations oversees planning, execution, and communication for Client Operations, ensuring alignment across departments and driving outcomes. This role involves leading initiatives, managing a team, and shaping executive communications, all while translating strategic direction into measurable results.

Own daily client funds cash reconciliations, investigate and resolve differences, record manual journal entries, document end-to-end money movement, partner cross-functionally, and help define and automate reconciliation processes including AI-assisted initiatives.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.