Top Tech Jobs & Startup Jobs in NYC, NY

Onboard customers migrating data to e-Automate and support post-implementation data projects. Lead requirements gathering, gap analysis, system configuration, testing, data migration, go-live activities, and post-go-live consulting. Coordinate with project managers, implementation consultants, customers, and software partners to manage timelines, scope, budgets, issues, and escalations. Improve implementation processes and provide project and activity reporting.

Coordinates and executes B2B demand generation campaigns, primarily webinars and trade shows. Manages speaker coordination, registration, promotion, testing, live-event logistics, follow-up, campaign workflows, project plans, and marketing calendars. Uses BigMarker, Marketo, Salesforce, and Asana while collaborating with marketing, sales, creative, content, digital, and product marketing teams. Tracks performance, reports results, identifies risks, and keeps multiple campaigns aligned with deadlines and stakeholder needs.

Lead customer implementations of the Deacom ERP platform from requirements gathering through go-live. Responsibilities include process reviews, fit-gap analysis, system configuration, solution design, testing, data migration guidance, user acceptance testing, reporting, KPI improvement, and ongoing consulting. The role serves as the primary customer resource, presents complex concepts clearly, and travels throughout the U.S. and Canada approximately 25% of the time, potentially reaching 50% during key project phases.

Advise batch and process manufacturing customers on production planning, scheduling, capacity, yield, waste reduction, quality, traceability, and operational improvement. Lead requirements gathering, fit-gap analysis, Deacom ERP configuration, testing, data migration, KPI development, and implementation activities. Serve as a trusted advisor to plant and operations leaders across regulated industries, traveling approximately 25% on average and up to 50% during key project phases.

Manages customer ERP implementation projects from scope definition through deployment and transition to support. Responsibilities include project planning, scheduling, budgeting, resource coordination, risk and change management, requirements facilitation, testing, training, stakeholder communication, and customer relationship management. The role oversees multiple concurrent projects, coordinates cross-functional teams, tracks deliverables, reports status to leadership, and ensures projects meet scope, timeline, budget, and customer expectations.

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Drive expansion of ECI Bolt, a cloud-based scheduling and project management platform for trade contractors. Responsibilities include prospecting subcontractors, conducting discovery, presenting tailored software demonstrations, managing the full B2B sales cycle, negotiating contracts, closing deals, maintaining pipeline and quota performance, and coordinating client transitions with implementation and customer success teams.

Owns the vision, problem framing, roadmap, discovery, experimentation, instrumentation, and reusable workflow capabilities for one or more cross-industry value streams. The role develops AI-enabled product experiences, defines technical building blocks and quality standards, improves adoption and workflow economics, incorporates customer feedback into prioritization, and coordinates junior product managers or cross-functional pod leads without formal people-management responsibility.

Own the product data backbone and operating rhythm: define standardized metrics and data dictionary, build product-health dashboards, run churn/win-loss and product P&L analysis, manage initiative tracking and reporting, administer product tooling, and enable consistent decision-making across 60+ products as a senior individual contributor.

Qualify inbound leads and prospect outbound to generate pipeline, conduct discovery, schedule qualified meetings for AEs, track activities in Salesforce, and meet activity and pipeline targets.