Top Tech Jobs & Startup Jobs in NYC, NY

Own the reliability, availability, security, and observability of Tradeweb’s global AWS platform. Responsibilities include infrastructure-as-code automation, monitoring, SLO development, incident triage and resolution, performance analysis, architecture collaboration, and regular on-call support. The role requires cloud-native engineering, scripting, networking, Linux/Unix, security, and reliability expertise while contributing to an Agile engineering organization.

Leads customer account teams supporting major RXO Last Mile clients, ensuring service quality, retention, growth, KPI performance, and financial results. Owns client relationships, coordinates with operations, IT, and business teams, manages strategic requests and issue resolution, supports system training and startups, and drives corrective actions through root cause analysis. Oversees managers and professional staff while managing cross-functional priorities for accounts generating more than $75 million annually.

Build and maintain relationships with referring physicians, medical practices, wellness providers, and community partners to increase patient referrals. Conduct physician outreach, develop prospective accounts, introduce physicians to the market, track referral activity and outreach effectiveness, coordinate educational and community events, maintain physician outreach schedules, and collaborate with Marketing on outreach materials. The field-based role requires regional travel and participation in events outside normal business hours.

Own and evolve Workday as Pendo’s HCM platform, configuring HCM, compensation, time, security, reporting, integrations, and business processes. Partner with People and Recruiting stakeholders to translate requirements into scalable solutions, support open enrollment and compensation cycles, troubleshoot issues, evaluate releases, maintain documentation, train users, and manage Workday vendors and implementation partners.

Own the New York City territory by prospecting SMB restaurant operators, conducting ROI-focused product demos, closing short-cycle SaaS sales, and building referral partnerships with POS providers, distributors, and restaurant associations. The role requires frequent field activity across all five boroughs, strong outbound selling, partner-network development, and disciplined pipeline management.

Develop and maintain demand forecasts across products, markets, customers, and channels. Analyze sales, inventory, promotions, seasonality, and market trends; investigate forecast performance and root causes; support product launches, lifecycle planning, and S&OP. Create reports and dashboards using Excel, SQL, Power BI, or Tableau, maintain planning data in ERP/MRP systems, and collaborate with Sales, Marketing, Supply Planning, Finance, and Analytics teams.

Manage end-to-end influencer marketing campaigns, including creator identification, outreach, contracting, briefings, content review, launch execution, budget tracking, reporting, and relationship management. Support client communications, monitor campaign performance, identify risks, and recommend optimizations. Collaborate cross-functionally to deliver strong client experiences and retention while developing strategic judgment and leadership skills.

Own post-sale relationships for a portfolio of B2B SaaS customers from kickoff through renewal readiness. Drive onboarding, platform enablement, compliance guidance, support, escalations, customer health, NPS, and CSAT. Use account data to identify risks, improve processes, and surface product feedback. Find repetitive work and define automation opportunities, including improvements to AI support agents. Collaborate with product, engineering, audit, and sales while managing both SMB and lower mid-market accounts.

Leads enterprise business development for Year Up United’s Employers of Influence accounts, building relationships with Fortune 500 companies, generating leads, presenting to executives, closing revenue, and securing internship placements. Manages target-account pipelines, proposals, networking, strategic partnerships, and client handoffs. Also mentors students, facilitates group sessions, and supports the learning community.

Develop new business opportunities and build relationships with prospective customers across a Manhattan territory. Sell complex elevator, escalator, automatic door, maintenance, and modernization solutions using CRM tools and solution-selling methodologies. Collaborate with internal stakeholders, continuously learn the industry and technology, and pursue sustainable customer growth while meeting sales targets.