Top Tech Jobs & Startup Jobs in NYC, NY

Lead institutional customer AML/KYC onboarding, including escalations, account decisions, customer RFIs, and risk-based due diligence. Ensure procedures comply with BMA, FinCEN, FATF, OFAC, and global requirements. Improve onboarding policies, timelines, data quality, automation, and customer experience while monitoring KPIs and reporting to senior leadership. Collaborate cross-functionally with Engineering and lead onboarding strategy in a regulated fintech environment.

Lead development of AI-powered product features, including MCP integration and customer workflow builder. Translate decarbonization and building-management challenges into scalable solutions, prioritize roadmaps, engage customers, establish AI infrastructure, monitor product KPIs, and partner with go-to-market teams. The role requires shipping LLM-powered products, influencing cross-functional teams, managing stakeholders, and driving customer-centric product launches.

Provides end-to-end customer support through live chat, email, phone, and direct messaging. Resolves issues, communicates empathetically, develops product expertise, advocates for customers, analyzes feedback, and delivers data-driven insights to improve products, processes, and the overall customer journey. The role collaborates with operations, product, and management teams in a fast-paced, onsite NYC environment.

Respond to online customer inquiries, demonstrate Toyota products, understand consumer needs, provide excellent customer service, introduce customers to the dealership and Toyota brand, and enhance the vehicle-shopping experience. The role requires strong computer skills, a courteous and enthusiastic attitude, teamwork, and successful completion of background and drug screening.

Designs and leads enterprise Snowflake data architectures, cloud data platforms, ELT/ETL pipelines, and AI-powered applications. Builds RAG, semantic search, Cortex Agents, vector embedding, and Cortex AI Function solutions using Snowpark, Python, SQL, and dbt. Establishes secure, governed, and cost-optimized data environments, mentors engineering teams, leads architecture reviews, and partners with stakeholders on scalable data and generative AI solutions.

Drive enterprise sales growth for trading and risk management software across a defined U.S. territory. Responsibilities include developing sales strategies, generating pipeline, maintaining Salesforce forecasts, building relationships with quantitative and C-level clients, identifying technology and process gaps, recommending solutions, and achieving revenue and adoption goals. The role requires consultative selling experience with financial institutions trading derivatives, fixed income, or structured credit, along with travel up to 30%.

Serve as strategic HR advisor to senior operational leaders across a large, dispersed business segment. Lead organizational design, talent strategy, succession planning, leadership development, workforce analytics, and change management to drive business outcomes and support large-scale transformations, restructures, acquisitions, and culture initiatives.

Own customer onboarding from tenant configuration and alignment through training, troubleshooting, and go-live. Provide first-line post-launch support, resolve issues, escalate appropriately, and maintain product expertise. Improve onboarding and support playbooks, academy content, and documentation while surfacing recurring customer feedback to inform the product roadmap. Partner closely with Customer Success Managers to deliver tailored, effective customer experiences.

Build and optimize Databricks Lakehouse architectures and scalable ETL/ELT pipelines using Spark and Delta Lake across AWS, Azure, and GCP. Tune performance and cloud costs, integrate MLflow for AI model operationalization, and implement CI/CD and Infrastructure-as-Code deployments. Enforce governance, security, and compliance through Unity Catalog. Partner with architects, data scientists, engineers, and clients to deliver production-ready AI solutions and documentation.

Lead and own strategy workstreams: translate research and data into strategic recommendations, briefs, and activation plans. Build client trust, facilitate workshops and stakeholder interviews, connect strategy to creative and design outcomes, and collaborate across teams to deliver clear, actionable direction.