Top Tech Jobs & Startup Jobs in NYC, NY

Provide Tier 1 technical and administrative support for patients and providers using a virtual healthcare platform. Responsibilities include onboarding, troubleshooting, visit preparation, payment collection, patient tracking, prescription handling, telephone triage, HIPAA-compliant documentation, and Zendesk-based issue resolution. The role uses AI support tools, collaborates with clinical and technical teams, and requires a rotating schedule covering mornings, evenings, weekends, and holidays.

Leads people operations strategy across recruitment, retention, compliance, employee relations, performance management, culture, compensation, and workforce planning. Builds scalable HR programs and systems for a multilingual, multi-site workforce; advises leadership and managers on employment law, investigations, policies, leave administration, benefits, and organizational design. Oversees HR vendors, budget, communications, and engagement initiatives while improving talent outcomes and workplace culture.

Own strategic relationships with large enterprise SaaS customers from onboarding through adoption, renewal, and expansion. Develop account plans, build executive relationships, define measurable success outcomes, drive platform adoption, identify risks, lead business reviews, and support growth opportunities. Partner cross-functionally with Account Management, Product, Marketing, and Support while advising customers on AI strategy, governance, workflow transformation, and digital marketing operations.

Provides onsite frontline technical support to client end users and IT staff. Responsibilities include responding to incidents and service requests, troubleshooting hardware, software, connectivity, and account-access issues, configuring workstations and peripherals, documenting resolutions, managing ticket queues, communicating with users, and escalating complex issues according to procedures. The role is onsite Monday through Thursday with remote work on Fridays and requires a service-oriented approach.

Lead strategy for Bacardi spirits brands, developing integrated communications plans, brand positioning, messaging, creative briefs, and culturally relevant campaigns. Advise senior clients, guide cross-agency teams, translate research and cultural intelligence into insights, lead strategic presentations and new-business pitches, and support large-scale activations exceeding $1 million. The role also requires team leadership, thought leadership, adaptability, and collaboration across creative, media, social, experiential, and PR disciplines.

Serve as the technical counterpart for national and strategic channel partners, supporting customer opportunities from discovery through validation. Build partner engagement cadences, deliver technical training, lead partner engineers through labs, represent the company at industry events, and collaborate with Product Marketing and partner leadership. The role requires deep enterprise networking expertise, established VAR and MSP relationships, strong enablement skills, proactive data-driven prioritization, and frequent travel.

Create editorial reading lists, author recommendations, and short-form social content to help indie, hybrid, and small-press authors reach new readers. Build relationships with authors and book communities, support Tertulia for Authors, and monitor content performance to guide future experiments. This is a remote, part-time, three-month fellowship requiring 15 hours per week.

Support U.S. marketing and communication initiatives, including merchandising visits, product launches, PR coordination, social media management, content creation, ecommerce optimization, events, trade shows, and digital campaign performance analysis. Coordinate with the Paris head office, PR agency, boutiques, and marketing team to maintain brand consistency and adapt activations to local market needs.

Leads strategy and 0-to-1 execution for new products, businesses, markets, and international expansion. Owns opportunity evaluation, business cases, operating models, go-to-market planning, AI initiatives, strategic partnerships, and cross-functional execution from concept through launch. Reports to the Chief Strategy Officer, leads the Strategy & Operations team, and collaborates with Commercial, Product, Clinical, Operations, Finance, and Technology leaders.

Generate leads and build B2B relationships through market research, cold calling, email, LinkedIn outreach, presentations, commercial offers, and contract development. Maintain client accounts in the CRM, achieve sales goals, conduct client visits, and represent Teltonika at exhibitions and meetings. The role serves the New York Metropolitan Area in a remote or hybrid environment and requires at least two years of North American B2B sales experience.